Service Technician (38782)

Paycom; Greenville, Northern (NC, KY); Hybrid; USD 33,000 - 39,000; Full time

Job summary

Paycom is seeking a Service Technician in Greenville, NC to perform maintenance tasks across plumbing, carpentry, painting, pool care, and grounds maintenance for a multifamily community.

The role requires at least 2 years of relevant experience, strong customer service, and the ability to work on-call for emergencies. HVAC or EPA certifications are preferred. Must be able to work evenings or weekends when needed.

Qualifications

• Minimum of 2 years of relevant experience.
• HVAC Certification preferred or EPA certification preferred.
• Ability to work on call as needed to handle maintenance emergencies.
• Excellent communication and customer service skills.

Responsibilities

• Expedite make-readies: check appliances, change bulbs, minor electrical repairs.
• Plumbing: repair dripping faucets, clean stopped drains and toilets.
• Pool maintenance: backwash filters, vacuum, skim, maintain chemical levels.
• Carpentry: repair balconies, doors, flooring, fences, tile, glass.
• Painting: repair drywall, texture walls/ceilings, paint surfaces.
• Grounds maintenance: collect litter, assist groundskeeper, snow/ice removal.
• Expedite service requests and maintain good public relations with residents.

Skills

Customer service

Public relations

Communication

Time management

Independent work

Mechanical aptitude

Education

High School diploma or equivalent

Tools

Power saws

Power drills

Voltage meter

Job description

# Service Technician (38782)Waterford Place - Greenville, NC 27834## OverviewSalary Range$24.00 - $28.00 HourlyLevelExperiencedPosition TypeFull TimeEducation LevelNot Specified## DescriptionThe Service Technician employee is responsible for a variety of maintenance tasks: performing make-readies, plumbing, pool maintenance, carpentry, painting, grounds maintenance, expediting service requests and all associated maintenance tasks required to ensure the health, safety and comfort for residents. The Service Technician is responsible for creating and maintaining excellent public relations for the corporation and for the community.**Responsibilities:*** Expediting make-ready maintenance: Check appliance operations. Change light bulbs. Repair minor electrical problems. Change a/c filters. Change locks. Repair window locks. Make minor plumbing repairs. Perform other maintenance tasks as required by the condition of the unit. Carpet repair.* Plumbing: Repair dripping faucets. Clean stopped sinks, tubs, toilets, sewer lines. Maintain a/c, boilers, heating units.* Pool Maintenance: Backwash filters. Vacuum pool. Skim pool. Maintain required chemical levels.* Carpentry: Repair Balconies, Doors, frames, flooring. Repair fences. Repair dumpster bins, public service bins. Repair tile. Replace broken glass.* Painting: Replace damaged drywall, tape and mud. Texture walls, ceilings. Paint.* Grounds maintenance: Collect litter from grounds on an ongoing basis. Assist groundskeeper as required. Clear snow and ice from all public thoroughfares.* Expedite service requests: Maintain excellent public relations for the corporation and for the complex.* Associated tasks: Repair appliances. Re-key locks. Light electrical repairs. Maintain supplies inventory. Replace burned out lights in all public areas. Machines, Tools, Equipment and Work Aids Used: Power saws, hand saws, power drills, hand drills, drywall taking, knives, paint rollers, pads, brushes, key-making machines, voltage meter, and wrenches.## Qualifications**Requirements:*** This position requires some \"on call\" responsibilities as reasonably necessary to lease and deal with maintenance emergencies.* Minimum of 2 years of relevant experience required.* Achieve Fair Housing certification prior to interaction with prospects or residents.* Proven background in clear communication with team and exceptional customer service.* Experience in meeting deadlines through organized time management while meeting budgets.* Must possess cell phone* General education: High School diploma or equivalent is preferred.* Specialized Education/Training/Experience, Preferred: Prefer minimum two years’ experience in general apartment maintenance. Certification in one or more maintenance specialties: plumbing, refrigeration, etc. Preferred one or more maintenance specialty certifications.* HVAC Certification preferred* EPA certification is preferred.* CPO Certification preferred* Knowledge of OSHA laws and regulations.* Participate in training in order to comply with new or existing laws.* Be able to work evenings and weekends.* Must be able to work efficiently and effectively as a dependable member of a professional maintenance team.* Must be able to work efficiently and effectively on an independent basis.* Must possess excellent human relation skills: tenant interaction is required.* Mechanical aptitude and interest are specifically required.* Must be willing and able to learn new maintenance technologies.* Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.* Comply with expectations as demonstrated in the Employee Handbook.**Physical Demands and Work Environment:** This job context is a multifamily housing complex, indoors and outdoors in all kinds of weather. This is a physically demanding job. The general maintenance employee must be able to walk, stand, and sit for extended periods of time, climb stairs, climb ladders, shovel snow and ice, move appliances and work with a variety of equipment.