Service Technician (3328)

SUNLIGHT BATTERIES USA INC; Mebane (NC); On-site; USD 42,000 - 70,000; Full time

Job summary

Sunlight Batteries USA INC is hiring an Industrial Battery Service Technician in Mebane, NC. The role focuses on preventive maintenance, inspection, and safe operation of industrial batteries, chargers, and related power equipment.

You will diagnose and repair electrical, mechanical, and battery-related issues, install and commission equipment, and conduct performance assessments at customer sites. Travel is at least 50%, with a strong emphasis on safety and customer service.

Qualifications

• High School Diploma or GED required.
• Technical or electrical/mechanical training preferred.
• 2+ years of experience servicing industrial equipment, batteries, electrical systems, or mechanical equipment preferred.
• Experience servicing forklift batteries and charging equipment preferred.
• Knowledge of lead-acid and lithium-ion battery technologies preferred.
• OSHA safety certifications are a plus.
• Forklift certification is a plus.
• Valid driver's license with an acceptable driving record required.

Responsibilities

• Perform preventive maintenance inspections on industrial batteries, chargers, watering systems, and battery handling equipment.
• Diagnose and repair electrical, mechanical, and battery-related issues involving lead-acid and lithium-ion battery systems.
• Install, replace, and commission industrial batteries, chargers, and related power equipment.
• Conduct battery testing, load testing, capacity evaluations, and performance assessments.
• Inspect battery rooms, charging stations, and equipment to ensure compliance with safety regulations and company standards.
• Maintain battery watering systems, monitor electrolyte levels, and perform routine battery maintenance.
• Complete battery cleaning, washing, neutralization, corrosion prevention, and safety procedures.
• Troubleshoot charger failures, electrical issues, and system malfunctions using diagnostic tools and technical documentation.
• Accurately complete service reports, work orders, inspection records, and customer documentation.
• Educate customers on proper battery operation, maintenance practices, and workplace safety requirements.
• Respond to emergency service calls and provide timely field service support.
• Operate company vehicles, tools, and equipment in a safe and responsible manner.
• Maintain a clean, organized, and safe work environment at customer sites and company facilities.
• Collaborate with customers, management, and internal teams to resolve service challenges and support operational goals.
• Follow all OSHA, EPA, DOT, and company safety policies and procedures.
• Demonstrate professionalism, integrity, accountability, and a commitment to exceptional customer service.

Skills

Troubleshooting

Customer service

Electrical knowledge

Mechanical skills

Reading schematics

Independent worker

Documentation

Education

High School Diploma or GED

Tools

Diagnostic tools

DC electrical systems

Job description

Job Location: Mebane - Mebane , NC 27302 Position Type: Full Time Education Level: 2 Year Degree Travel Percentage: Minimum 50% Job Shift: Any Job Category: Installation - Maint - Repair Power a Sustainable Future with Us

At Sunlight Batteries USA, we are driven by a shared purpose: to deliver innovative energy solutions that improve lives and protect the environment. Our team is passionate about advancing battery technology and energy storage systems that power industries and communities around the world.

Your Impact

As an Industrial Battery Service Technician, you are essential to keeping our customers' operations running safely and efficiently. Your technical expertise helps maximize equipment uptime, extend battery life, and ensure the reliable performance of industrial power systems. By providing high-quality service, responding quickly to customer needs, and maintaining the highest safety standards, you directly contribute to operational productivity, customer satisfaction, and the long-term success of both our customers and our organization.

What You’ll Do

• Perform preventive maintenance inspections on industrial batteries, chargers, watering systems, and battery handling equipment.
• Diagnose and repair electrical, mechanical, and battery-related issues involving lead-acid and lithium-ion battery systems.
• Install, replace, and commission industrial batteries, chargers, and related power equipment.
• Conduct battery testing, load testing, capacity evaluations, and performance assessments.
• Inspect battery rooms, charging stations, and equipment to ensure compliance with safety regulations and company standards.
• Maintain battery watering systems, monitor electrolyte levels, and perform routine battery maintenance.
• Complete battery cleaning, washing, neutralization, corrosion prevention, and safety procedures.
• Troubleshoot charger failures, electrical issues, and system malfunctions using diagnostic tools and technical documentation.
• Accurately complete service reports, work orders, inspection records, and customer documentation.
• Educate customers on proper battery operation, maintenance practices, and workplace safety requirements.
• Respond to emergency service calls and provide timely field service support.
• Operate company vehicles, tools, and equipment in a safe and responsible manner.
• Maintain a clean, organized, and safe work environment at customer sites and company facilities.
• Collaborate with customers, management, and internal teams to resolve service challenges and support operational goals.
• Follow all OSHA, EPA, DOT, and company safety policies and procedures.
• Demonstrate professionalism, integrity, accountability, and a commitment to exceptional customer service.

Qualifications

• High School Diploma or GED required.
• Technical, vocational, military, electrical, or mechanical training preferred.
• Minimum of two (2) years of experience servicing industrial equipment, batteries, electrical systems, or mechanical equipment preferred.
• Experience servicing forklift batteries and charging equipment preferred.
• Knowledge of lead-acid and lithium-ion battery technologies preferred.
• OSHA safety certifications are a plus.
• Forklift certification is a plus.
• Valid driver's license with an acceptable driving record required.
• Strong troubleshooting and problem-solving skills with the ability to diagnose and repair electrical, mechanical, and battery-related issues.
• Working knowledge of DC electrical systems, industrial battery technologies, and charging equipment.
• Ability to read and interpret electrical schematics, wiring diagrams, technical manuals, and service documentation.
• Excellent customer service, communication, and relationship-building skills.
• Ability to work independently, prioritize tasks, and manage service assignments effectively.
• Strong organizational skills and attention to detail when documenting inspections, repairs, and service activities.
• Experience using diagnostic equipment, testing instruments, and computerized work order systems preferred.
• Commitment to safety and adherence to regulatory and company standards.

Travel Requirements

Travel Requirements: This position requires regular travel to customer locations, with travel expectations of at least 50% and potentially higher based on business needs. Travel demands may fluctuate depending on service requirements, customer schedules, project assignments, and operational priorities.