Service Technician 2

Big Tex Trailers; Mesa (AZ); In loco; USD 25.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Sign-on bonus

Competitive hourly pay

Descrizione del lavoro

Big Tex Trailer World is seeking a Service Technician 2 to maintain the safety and organization of the service area. You will perform advanced repairs, install parts, and help customers understand repairs and solutions.

You will quote service work, manage parts inventory, and assist in shop operations such as scheduling, pulling parts, and assembling trailers.

This role requires welding competence, a valid driver's license, and the ability to work Monday through Saturday as needed.

Competenze

• Welding skills (MIG and oxy-acetylene) required.
• Valid driver's license required.
• Experience interacting with customers and selling parts/services preferred.

Mansioni

• Perform service, repair, and accessory installation on trailers and related equipment.
• Examine and repair bearings, wiring, and brake assemblies.
• Quote service work and parts, and prepare work orders/docs.
• Sell parts and services to customers and explain repairs.
• Maintain and track shop supplies and inventory.

Conoscenze

Welding (MIG/Oxy)

Valid Driver's License

Customer-facing experience

Formazione

High School Diploma or GED

Associates Degree/Trade School Diploma

Descrizione del lavoro

This is a job working for Big Tex Trailer World

Competitive Hourly Pay

$3,500 Sign-on/Retention Bonus Available!

Summary

The Service Technician 2 is responsible for the organization and safety of the service areas of the facility. Sells parts and performs advanced service repairs / fabrication work. Engages with customers to sell, discuss, and explain repairs, installations, and solutions. Ensures that a proper supply of regularly needed shop supplies is maintained through communication with management.

Essential Duties And Responsibilities

• Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows.
• Partner with supervisor to maintain Service Schedule.
• Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.
• Replace and repair worn and defective parts. Lay out drills, screws, rivets, and welds to repair, replace and/or install parts / accessories on trailers, truck beds, tow vehicles, snowplows, accessories and Installs wood or metal flooring.
• Perform multi-point inspections to assess customer service and parts needs.
• Confer in person and by phone with customers, write and read work orders. List parts needed, estimate costs, and plan work procedures, using parts lists, technical manuals, diagrams and must have the ability to quote service work.
• Sell parts and service.
• Help customers hook up a trailer. Perform visual safety inspection (lights, safety chain, decking, etc.)
• Perform warranty service and completes required documentation.
• Complete service paperwork or computer system entry completely and timely.
• Maintain service parts log and submit to management as required.
• Assist in the maintenance of parts inventory for store including purchasing of parts and supplies, receiving PO's, and Cycle Counts.
• Assemble trailers.
• Park and move Trailers.
• Other duties, as assigned

Qualifications

QUALIFICATIONS

• High School Diploma or equivalent (GED)
• Proven ability to weld (MIG and oxy-acetylene)
• Valid Driver's License
• Associates Degree, Trade School Diploma preferred
• 2-3 years applicable work experience preferred
• Must be available to work Monday - Saturday and overtime as needed