Service Technician 2

Big Tex Trailer Manufacturing Llc; Buda (TX); In loco; USD 28.000 - 39.000; Tempo pieno

Descrizione del lavoro

Big Tex Trailer World is seeking a Service Technician 2 in Texas to perform service, repair, and installation on trailers, truck beds, tow vehicles, and snowplows, while ensuring safety and quality and assisting customers with repair options. You will weld, inspect bearings and brakes, stock shop supplies, and maintain service paperwork.

Strong communication with customers and associates is required, with availability for Monday–Saturday and overtime as needed.

Competenze

• High School Diploma or GED required.
• Welding ability (MIG and oxy-acetylene) required.
• Valid driver's license required.
• 2-3 years of relevant work experience preferred.
• Overtime and Saturday work may be required.

Mansioni

• Perform service, repair, and accessory installation on trailers, truck beds, tow vehicles, and snowplows.
• Inspect bearings, lights, wiring, and brake assemblies; replace worn parts.
• Quote service work and prepare parts lists and estimates.
• Sell parts and services and assist customers with installations.
• Maintain service paperwork and assist in parts inventory control.

Conoscenze

Welding (MIG & oxy-acetylene)

Customer service

Sales skills

Reading technical manuals/diagrams

Formazione

High School Diploma or GED

Associates Degree or Trade School Diploma preferred

Descrizione del lavoro

This is a job working for Big Tex Trailer WorldCompetitive Hourly Pay$3,500 Sign-on/Retention Bonus Available!SUMMARYThe Service Technician 2 is responsible for the organization and safety of the service areas of the facility. Sells parts and performs advanced service repairs / fabrication work. Engages with customers to sell, discuss, and explain repairs, installations, and solutions. Ensures that a proper supply of regularly needed shop supplies is maintained through communication with management.ESSENTIAL DUTIES AND RESPONSIBILITIESPerform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows.Partner with supervisor to maintain Service Schedule.Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.Replace and repair worn and defective parts. Lay out drills, screws, rivets, and welds to repair, replace and/or install parts / accessories on trailers, truck beds, tow vehicles, snowplows, accessories and Installs wood or metal flooring.Perform multi-point inspections to assess customer service and parts needs.Confer in person and by phone with customers, write and read work orders. List parts needed, estimate costs, and plan work procedures, using parts lists, technical manuals, diagrams and must have the ability to quote service work.Sell parts and service.Help customers hook up a trailer. Perform visual safety inspection (lights, safety chain, decking, etc.)Perform warranty service and completes required documentation.Complete service paperwork or computer system entry completely and timely.Maintain service parts log and submit to management as required.Assist in the maintenance of parts inventory for store including purchasing of parts and supplies, receiving PO’s, and Cycle Counts.Assemble trailers.Park and move Trailers.Other duties, as assignedQUALIFICATIONSHigh School Diploma or equivalent (GED)Proven ability to weld (MIG and oxy-acetylene)Valid Driver’s LicenseAssociates Degree, Trade School Diploma preferred2-3 years applicable work experience preferredMust be available to work Monday – Saturday and overtime as needed