Service Technician 1

MGB Manufacturing, LLC; Midland (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Coverage

401K + Match

Life Insurance

HSA

Tuition Reimbursement

PTO

Job summary

MGB Manufacturing, LLC in Texas is seeking an entry-level Service Tech 1 to perform routine service and maintenance on our equipment. You will work under supervision, follow procedures, and ensure customer satisfaction through reliable support.

Candidates should have a high school diploma and basic mechanical/electrical knowledge, be able to use hand and power tools, and communicate effectively with teammates. Training will be provided on the job.

Qualifications

• Requires high school diploma or equivalent.
• Basic understanding of mechanical and electrical systems.
• Ability to use hand tools, power tools, and diagnostic equipment.
• Strong problem-solving and attention to detail.
• Good communication and teamwork.
• Willingness to learn and develop technical skills.

Responsibilities

• Assist in installation, repair, and maintenance of equipment per standards.
• Perform routine inspections and preventive maintenance for reliability.
• Troubleshoot minor mechanical, electrical, and technical issues.
• Collaborate with senior technicians and engineers on complex problems.
• Document service and repair activities with accurate records.
• Maintain safety protocols and company policies during operations.
• Provide excellent customer service by addressing inquiries professionally.
• Maintain a clean and organized work environment.
• Participate in ongoing training to improve technical skills.

Skills

Attention to detail

Teamwork

Communication skills

Willingness to learn

Education

High school diploma or equivalent

Tools

Hand tools

Power tools

Diagnostic equipment

Job description

Company Information:

MGB Manufacturing, LLC is a Wilks Brothers company. Wilks Brothers is a multifaceted, family-based partnership headquartered in Cisco, Texas with employees working in offices in Cisco, Willow Park, Fort Worth, Houston, and beyond. We invest in relationships and recognize the value in people, communities, and businesses. Our customers are not a number; they are a name, a family member, a friend. In the good times and in difficult times we treat them all equally – exactly how we want to be treated. We believe that business is not just about profit – it is personal too. At Wilks Brothers, we respect the people that make our business grow: our employees and our customers. Our goal is to develop mutually beneficial partnerships utilizing our core values of: Faith, Integrity, Team, Growth and Loyalty.

We do not offer visa sponsorship for this position.

• Competitive Compensation Package
• Medical + Dental + Vision Coverage
• 401K + Company Match
• Life Insurance + Long Term Disability Coverage – 100% Company Paid
• Health Savings Account (HSA)
• Tuition Reimbursement Program
• Wellness Check Program - Insurance Premium Discounts
• EAP Resources
• Paid Holidays
• Paid Time Off (PTO)

Position Summary:

The Service Tech 1 at MGB Manufacturing, LLC is an entry-level role responsible for performing routine service and maintenance tasks on the company’s products and equipment. This position requires strong attention to detail, basic mechanical knowledge, and the ability to follow instructions. The Service Tech 1 works under the guidance of senior technicians and ensures customer satisfaction through reliable service and support.

Key Responsibilities:

• Assist in the installation, repair, and maintenance of equipment and machinery according to company standards and procedures.
• Perform routine inspections and preventive maintenance to ensure equipment functionality and reliability.
• Troubleshoot minor mechanical, electrical, and technical issues and resolve them in a timely manner.
• Collaborate with senior technicians and engineers to address complex service problems.
• Document service and repair activities, maintaining accurate records of work performed.
• Ensure compliance with safety protocols and company policies during all service operations.
• Provide excellent customer service by addressing client inquiries and concerns in a professional manner.
• Maintain a clean and organized work environment, including tools and equipment.
• Participate in ongoing training and development programs to improve technical skills.

Required Education, Experience, and Qualifications:

• High school diploma or equivalent required.
• Basic understanding of mechanical and electrical systems.
• Ability to use hand tools, power tools, and diagnostic equipment.
• Strong problem-solving skills with a focus on attention to detail.
• Good communication skills and the ability to work as part of a team.
• Willingness to learn and develop technical expertise through on-the-job training.

Working Conditions:

• Bending, lifting, climbing, pushing, pulling, kneeling, sitting stand, walk, kneel, stoop, squat, pull, push, climb, crouch, crawl, talk, hear, and see and standing (occasionally) for long periods of time.
• The essential duties of this position require moderate to heavy lifting and carrying.
• Must be able to position oneself to work in confined spaces such as trenches, pits, manholes, attics, and tunnels and demonstrate manual dexterity and be able to use hands to handle, or feel objects, tools, or controls.
• Exposure to moderate noise levels, vibrations, and bright lights; and exposure to dust, fumes, and gases; and all climate types including hot and cold temperatures, humidity, rain, snow, etc.
• Able to wear common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection and hard hats when needed.
• React quickly using hands, fingers, or feet.
• Must be able to comprehend and follow written and oral instructions.
• Must be able to complete tasks even with frequent interruptions.
• Must be able to use discretion and independent judgment as needed.
• Must be able to speak clearly on the phone and to fellow workers.

This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible.

I acknowledge that I have read and understand the description of this position and have had the opportunity to ask my supervisor about any points I did not understand. I hereby state that I can perform the essential functions of this position with or without reasonable accommodation.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.