Service Technician

ThermAll Heating & Cooling, Inc; Yakima (WA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

75% medical

100% dental/vision

401(k) match

Paid time off

Bonuses

Company events

Job summary

Thermall Heating, Cooling & Electric in Yakima, WA is seeking full-time Service Technicians to diagnose, repair, and maintain residential HVAC and refrigeration systems across Cle Elum, Ellensburg, Lower Valley, and Yakima. You will inspect homes, explain service options, install parts, and follow EPA protocols, while delivering excellent customer service.

Schedule options include varied Monday–Friday hours with overtime and on-call; competitive pay at start of $20/hour plus incentives.

Qualifications

• Current Washington State 06A or 06B electrician license.
• Mechanical aptitude with troubleshooting skills.
• Knowledge of HVAC systems, electrical parts, and refrigeration principles.
• Ability to read wiring diagrams and technical manuals.
• Ability to work independently in various weather conditions.
• Strong customer service and communication skills.
• Organizational skills and time management.
• Valid driver's license and clean driving record.
• Neat, professional appearance.
• EPA certification preferred.

Responsibilities

• Visiting customers' homes to inspect, diagnose, and service residential HVAC and refrigeration systems.
• Serving clients throughout Cle Elum, Ellensburg, Lower Valley, and Yakima.
• Performing repairs, replacements, seasonal tune-ups, and preventative maintenance on boilers, furnaces, heat pumps, and air conditioning units.
• Accurately diagnosing issues and explaining service options to customers.
• Installing and replacing parts like motors, compressors, contactors, and thermostats.
• Following EPA protocols to check refrigerants, handle refrigerants, and check for leaks.
• Testing equipment to ensure safe, efficient operation.
• Maintaining your work vehicle's tool inventory.
• Documenting work activities and parts used.
• Responding to emergency calls promptly.
• Representing the company professionally and delivering top service to customers.

Skills

Washington State license 06A/06B

Mechanical aptitude

HVAC knowledge

Wiring diagrams understanding

Customer service

Valid driver's license

Professional appearance

EPA certification (preferred)

Job description

In business since 1988, Thermall Heating, Cooling & Electric delivers the best residential indoor comfort services in Yakima and Kittitas Counties. We're ready to grow, and we're looking for full-time Service Technicians to join us!

Whether they're in need of furnace repair, UV air sanitizer installation, duct sealing, or anything in between, our clients know that they can rely on us. We are confident in our service and offer our customers a complete satisfaction guarantee on all of our work. We respect their time and arrive promptly to perform our work efficiently. If you can commit to showing up for customers and giving your best every day, keep reading to learn more about joining us!

THE INS AND OUTS OF BECOMING OUR SERVICE TECHNICIAN:

• Visiting customers' homes to inspect, diagnose, and service residential HVAC and refrigeration systems
• Serving clients throughout Cle Elum, Ellensburg, Lower Valley, and Yakima
• Performing repairs, replacements, seasonal tune-ups, and preventative maintenance on boilers, furnaces, heat pumps, air conditioning units, etc.
• Accurately diagnosing issues and professionally explaining service options to customers
• Properly installing and replacing parts like motors, compressors, contactors, and thermostats
• Following EPA protocols to check refrigerant levels, handle refrigerants, and check for leaks
• Testing equipment to ensure efficient operation and safety compliance
• Maintaining your work vehicle's tool inventory
• Fully documenting your work activities and parts used
• Promptly responding to emergency calls as they arise
• Professionally representing our company and doing the best you can for customers

Service Technician Qualifications:

• Current Washington State 06A or O6B electrician license
• Mechanical aptitude with strong troubleshooting skills
• Knowledge of heating and air conditioning systems, electrical parts, and refrigeration principles
• Ability to accurately interpret wiring diagrams and technical manuals
• Ability to work independently and in various weather conditions
• Communication and customer service skills
• Organizational skills and efficient time management abilities
• Valid driver's license and a clean driving record
• Neat and professional appearance
• PREFERRED - EPA certification

WHAT WE'RE OFFERING:

Pay: Wages start at $20.00/hour, and you can earn incentives for selling additional HVAC work

Schedule: Work hours are Monday through Friday from 7:00 am - 4:00 pm, 8:00 am - 5:00 pm, or 9:00 am - 5:00 pm. Overtime is available, and some on-call is required.

Full-Time Benefits: Employee tool program, annual bonuses, 75%-paid medical insurance, 100%-paid dental and vision insurance, a 401(k) plan with match, profit-sharing, vacation, sick leave, and paid time off (PTO)

READY TO JOIN US?

We not only value our customers but also our team and believe this is what sets us apart from other HVAC contractors. The knowledge that we can't serve our customers well without a great team leads all our decision-making. We have worked hard to facilitate a culture where our people enjoy what they do. In addition to company parties and BBQs, we offer cash bonuses and other random awards for performance and success. Because we consider our employees to be family, we treat them like family too. This means we have comprehensive medical benefits, paid time off, and job security.

Must have the ability to pass a background check and drug screening test.