Service Technician

Home Accessibility Solutions; Wichita, Northern (KS, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Home Accessibility Solutions seeks a field service technician to diagnose and repair elevators, stairlifts, and platform lifts in customers’ homes. You may rotate on-call for service calls and travel to job sites on a route schedule.

You will diagnose faults on-site, repair or replace components, and perform preventive maintenance. You will also clearly explain issues and fixes to homeowners and document the work performed.

Qualifications

• Field service experience in diagnosing faults on site.
• Electrical or mechanical repair experience is required.
• Ability to troubleshoot without step-by-step supervision.
• Strong customer-facing communication.

Responsibilities

• Respond to service calls and diagnose faults on-site.
• Repair or replace controllers, drives, batteries, motors, and safety devices.
• Complete preventive maintenance visits on a route schedule.
• Explain the problem and the fix to the homeowner in plain language.
• Document parts used and work performed for every call.
• Participate in a rotating on-call schedule.

Skills

Field service experience

Electrical repair

Mechanical repair

Troubleshooting

Customer communication

Lift 50+ lbs

Job description

Diagnose and repair elevators, stairlifts, and platform lifts in the field. Rotating on-call for service calls.

What you will do

• Respond to service calls and diagnose faults on-site
• Repair or replace controllers, drives, batteries, motors, and safety devices
• Complete preventive maintenance visits on a route schedule
• Explain the problem and the fix to the homeowner in plain language
• Document parts used and work performed for every call
• Participate in a rotating on-call schedule

What we are looking for

• Field service, electrical, or mechanical repair experience
• Comfortable troubleshooting without step-by-step supervision
• Valid driver license and clean driving record
• Strong customer-facing communication
• Able to lift 50+ lbs and work in attics, pits, and crawl spaces
• Reliable and punctual — customers are often waiting on you