Service Technician

Trek Bikes; Walled Lake (MI); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health insurance

PPO & HDHP medical plan options

Dental insurance

Vision insurance

Flexible Spending Accounts (FSA)

Life insurance

Vacation package

401(k) with match

Employee Stock Ownership Plans (ESOP)

Maternity leave with 100% pay

Paid company holidays

Tuition Reimbursement up to $15,000

Employee discounts on all product

Deep partner retail discounts

Job summary

Trek Bikes in Walled Lake, MI invites you to join as a Service Technician. You’ll service and repair a variety of bikes, help customers keep their gear in top shape, and gain hands-on access to the latest Trek models before they reach the sales floor.

Whether you are an experienced mechanic or new to bicycle service, Trek provides thorough training, a supportive team, and a host of benefits designed to help you grow with us.

Qualifications

• Self-motivation with a positive, team-focused mindset.
• Excellent hospitality, listening skills, and a drive to help customers.
• Top-notch communication abilities.
• Attention to detail and a love for tinkering.
• Willingness to learn proper service methods and new technologies.
• Prior mechanic experience is not required; training is provided.

Responsibilities

• Troubleshoot repairs and service all kinds of bikes.
• Build relationships with customers and keep gear running flawlessly.
• Learn and apply brand-new Trek models before they hit the floor.
• Collaborate with store team to deliver great service.

Skills

Customer service

Communication

Team player

Willingness to learn

Attention to detail

Job description

# Join the Trek Team!## Service TechnicianApply: Walled Lake, Michigan: Full time: Posted Today: Trek115871## A bit about usTrek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!## Job LocationTrek Store Walled Lake **Summary**## Job DescriptionAs a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.We’re looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. So, if you’ve already worked as a mechanic, that’s great. But if not, we’ll train you.**What you’ll bring to the team*** Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task* Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days* Top-notch communication skills* Impressive attention to detail and a love for tinkering ‘til you figure it out.* Eagerness to learn the ins and outs of servicing bicycles* A desire to continually learn proper service methods and new technologies* Prior mechanic experience is not required!**Compensation Range**Hourly Rate $17.00 - $22.00**Trek Benefits**• Flexible and fun company culture • Competitive health care • PPO & HDHP medical plan options, Dental insurance, Vision insurance • Flexible Spending Accounts (FSA) • Free life insurance & optional term life insurance • Competitive vacation package • 401(k) with match and Employee Stock Ownership Plans (ESOP) • 12 weeks of maternity leave with 100% pay • Paid company holidays • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discountsWe are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.We are an E-Verify employer.For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish