Service Technician

BH Management; United States; On-site; USD 28,929 - 34,440; Full time

Job summary

BH Management in the United States seeks a Service Technician I responsible for overseeing physical assets and ensuring customer satisfaction. This role involves diagnosing issues, making repairs, and assisting with preventive maintenance and preparation of apartments.

Candidates should have some maintenance experience and basic computer skills. The position includes physical tasks and may require lifting up to 50 pounds. Join us in creating a welcoming community through our commitment to diversity and inclusivity.

Qualifications

• Six months to one year of general maintenance and safety experience.
• Basic computer skills/knowledge required to perform job functions.
• Regularly perform manual, task-oriented work under direct supervision.

Responsibilities

• Assist in diagnosing problems and making general repairs.
• Complete maintenance requests and ensure units are move-in ready.
• Follow OSHA and all other safety requirements.

Skills

General maintenance experience

Basic computer skills

Working knowledge of HVAC

Education

High School or GED

Tools

Industry-specific hand tools

Job description

Pay Range

$21-$25

Position Summary

The Service Technician I is responsible for assisting with oversight of the physical assets and ensuring customer satisfaction. This position will assist in diagnosing problems and making general repairs and assists with apartment make readies. This position also assists with preventive maintenance and construction or rehabilitation projects for the property. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.

Essential Job Functions

• Use industry‑specific technology to ensure all repairs and replacements are completed timely to restore units to move‑in ready condition within company standards.
• Complete maintenance requests, replacements, and upkeep within company standards including exterior grounds and common areas, troubleshoot HVAC, and assist with make readies.
• Assist with the identification and correction of hazardous community conditions and liabilities and report hazards to the Community Manager and Service Manager.
• Assist in ensuring that established preventive maintenance programs are followed and documented per BH program guidelines.
• Maintain and secure all property‑issued tools.
• Post notices to vacate and other community communications, if applicable.
• Share on‑call responsibilities, including inclement weather conditions, with the maintenance team.
• Respond to resident requests per company standards.
• Perform other duties as assigned.
• Follow OSHA and all other safety requirements.
• Apply knowledge of federal, state, and local code and internal policies regarding maintenance.

Qualifications

• Six months to one year of general maintenance and safety experience.
• Basic computer skills/knowledge required to perform job functions.
• Regularly perform manual, task‑oriented work under direct supervision.
• High School or GED (General Education Diploma) is a plus.
• Working knowledge of HVAC.
• Provide own industry‑specific hand tools.

Physical Requirements

• Lifting up to 50 pounds.
• Full range of motion with upper and lower body.
• Continual movement including standing, walking, bending, stooping, crawling, and climbing stairs.
• Work with both hands for frequent grasping and manipulation.
• Push or pull items and reach overhead.
• Operate a motor vehicle onsite, if applicable.
• Exposed to all weather conditions.

BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live.