Service Technician

Smart Care Equipment Solutions; United States; Remote; USD 50,000 - 72,000; Full time

Benefits offered by this job

Company vehicle

Health benefits

401(k)

Paid time off

Technical training

Job summary

Smart Care Equipment Solutions in Ocala/The Villages, FL is seeking a Commercial Refrigeration Technician to build rack refrigeration skills while applying your existing HVAC/refrigeration knowledge. You’ll service walk-ins, reach-ins, and other cold-side equipment and gain hands-on rack exposure across a broad customer base.

You’ll work in a field-based role with on-site territory responsibility, collaborating with dispatch and technicians to diagnose, repair, and maintain systems.

Qualifications

• Previous commercial HVAC and/or cold-side refrigeration experience
• Experience troubleshooting commercial equipment
• Basic knowledge of refrigeration principles and components
• Electrical troubleshooting skills
• Ability to read wiring diagrams and schematics
• EPA certification
• Valid driver's license and acceptable driving record
• Strong mechanical aptitude
• Ability to work independently in the field
• Good communication and customer-service skills
• Willingness to learn more complex commercial refrigeration systems
• Willingness to participate in an on-call rotation
• Residence in or around the Ocala–The Villages territory

Responsibilities

• Diagnose, repair, and maintain commercial refrigeration and HVAC equipment
• Service walk-in coolers and freezers, reach-ins, condensing units, evaporators, and other commercial cold-side equipment
• Learn to troubleshoot and service commercial rack refrigeration systems
• Develop knowledge of compressors, refrigerant circuits, controls, defrost systems, cases, and related components
• Troubleshoot electrical, mechanical, and refrigeration issues
• Perform leak detection, refrigerant recovery, evacuation, charging, and system repairs
• Read and interpret wiring diagrams, schematics, and technical documentation
• Perform preventative maintenance and identify potential equipment failures
• Respond to service calls throughout the assigned territory
• Communicate with customers regarding equipment conditions and completed repairs
• Accurately document service work
• Work independently while staying connected with dispatch and the service team
• Participate in an on-call rotation as required

Skills

Commercial HVAC

Troubleshooting

Electrical knowledge

Read wiring diagrams

Driver's license

Customer service

Education

EPA certification

Tools

Refrigeration tools

Job description

Commercial Refrigeration Technician 5-Star Refrigeration | Ocala / The Villages, FL

Ready to Take the Next Step Into Rack Refrigeration? 5-Star Refrigeration is looking for a technician with commercial HVAC or cold-side refrigeration experience who wants to take their skills to the next level and learn commercial rack refrigeration. You do NOT need previous rack refrigeration experience. If you already know your way around commercial HVAC, walk-ins, reach-ins, ice machines, or other cold-side equipment and have solid troubleshooting fundamentals, we're interested in talking to you. We'll help you build on that experience and develop the skills needed to work on larger, more complex commercial refrigeration systems.

Location Requirement

This position supports customers throughout the Ocala / The Villages market. Candidates must live in or between the Ocala and The Villages areas, or within a reasonable distance of this territory. This is a field-service position and is not remote.

What You'll Do

You’ll begin by putting your existing commercial HVAC/R skills to work while gaining hands‑on exposure to rack refrigeration systems. Depending on your experience, you’ll:

• Diagnose, repair, and maintain commercial refrigeration and HVAC equipment
• Service walk‑in coolers and freezers, reach‑ins, condensing units, evaporators, and other commercial cold‑side equipment
• Learn to troubleshoot and service commercial rack refrigeration systems
• Develop your knowledge of compressors, refrigerant circuits, controls, defrost systems, cases, and related components
• Troubleshoot electrical, mechanical, and refrigeration issues
• Perform leak detection, refrigerant recovery, evacuation, charging, and system repairs
• Read and interpret wiring diagrams, schematics, and technical documentation
• Perform preventative maintenance and identify potential equipment failures
• Respond to service calls throughout the assigned territory
• Communicate with customers regarding equipment conditions and completed repairs
• Accurately document service work
• Work independently while staying connected with dispatch and the service team
• Participate in an on‑call rotation as required

What We're Looking For

We’re NOT looking for someone who already knows everything about rack refrigeration. We’re looking for someone who has a strong technical foundation and wants to learn. You should have:

• Previous commercial HVAC and/or cold‑side refrigeration experience
• Experience troubleshooting commercial equipment
• Basic knowledge of refrigeration principles and components
• Electrical troubleshooting skills
• Ability to read wiring diagrams and schematics
• EPA certification
• Valid driver's license and acceptable driving record
• Strong mechanical aptitude
• Ability to work independently in the field
• Good communication and customer‑service skills
• Willingness to learn more complex commercial refrigeration systems
• Willingness to participate in an on‑call rotation
• Residence in or around the Ocala–The Villages territory

Your Experience Might Look Like This

Maybe you're currently servicing:

• Walk‑in coolers and freezers
• Reach‑in refrigeration
• Ice machines
• Commercial HVAC systems
• Rooftop units
• Restaurant refrigeration equipment
• Convenience‑store equipment
• Commercial foodservice equipment

And you’re thinking: “I’d like to learn racks, but nobody wants to hire you unless you already have rack experience.” That’s exactly the gap we’re looking to bridge.

Why Learn Rack Refrigeration?

Rack refrigeration is a specialized skill that can open the door to a long‑term career working on larger and more complex commercial refrigeration systems. Instead of staying limited to smaller stand‑alone equipment, you’ll have the opportunity to expand your troubleshooting skills and learn systems commonly used in supermarkets and other large commercial environments. We’re looking for someone who wants to build that skill set and grow with us.

What 5-Star Refrigeration Offers

• Competitive pay based on experience
• Hands‑on rack refrigeration training and development
• Company service vehicle and fuel card
• Company‑provided tools and equipment as applicable
• Medical, dental, and vision benefits
• 401(k)
• Paid time off and paid holidays
• Ongoing technical training
• Opportunities for career advancement
• Support from experienced refrigeration technicians and leadership

The Bottom Line

You don’t need years of rack refrigeration experience to apply. You DO need a solid foundation in commercial HVAC or cold‑side refrigeration, good troubleshooting skills, and the desire to learn something more advanced. If you’ve been waiting for someone to give you the opportunity to move into rack refrigeration, this could be it.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment.

Our offering of comprehensive mechanical services includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status.

All qualified individuals are encouraged to apply.

If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [e-mail].

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment.

Our offering of comprehensive mechanical services includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Our strong reputation and leading customer service stems from our high‑quality technician base, breadth of services and quick response times.

We are OEM-agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs.

As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers – from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.