Commercial Rack Refrigeration Technician

Smart Care Equipment Solutions; Town of Texas (WI); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Smart Care is seeking a Rack Refrigeration Technician to install, maintain, and repair refrigeration rack systems across commercial and industrial sites. You will troubleshoot complex systems, perform preventative maintenance, and ensure safe operation with various refrigerants.

Qualifications include 3+ years in rack refrigeration, EPA certification, and a valid license (D1/D2/S1/S2). The role requires lifting up to 70 lbs, overtime, and on-call duties. Equal opportunity employer.

Qualifications

• 3+ years of experience with rack refrigeration systems (commercial/industrial).
• EPA Certification required for handling refrigerants.
• Must hold at least one license: D1, D2, S1, or S2.

Responsibilities

• Install, maintain, and repair refrigeration rack systems and components (compressors, condensers, evaporators, controls).
• Diagnose and troubleshoot mechanical/electrical issues in rack systems.
• Perform routine and preventative maintenance for optimal performance.
• Work with refrigerants (R-22, R-404A, R-448A, R-449A, CO2) safely.
• Respond to service calls with timely repairs and minimal downtime.
• Provide customer service and maintain client relationships; document service records.

Skills

Rack refrigeration

Troubleshooting

Maintenance

Electrical knowledge

Safety procedures

Customer service

Mentoring/leadership

On-call readiness

Education

Apprenticeship or trade school

Tools

HVAC/R controls

Job description

Job Description: As a Rack Refrigeration Technician, you will be responsible for the installation, maintenance, and repair of refrigeration rack systems used in commercial and industrial settings. This includes working with complex refrigeration systems in supermarkets, warehouses, food service establishments, and other facilities requiring large-scale cooling solutions. You will troubleshoot issues, perform preventative maintenance, and ensure all systems operate efficiently and safely, while exceeding customer expectations.

Responsibilities

• Install, maintain, and repair refrigeration rack systems, including related components like compressors, condensers, evaporators, and controls.
• Diagnose and troubleshoot mechanical and electrical issues within refrigeration rack systems.
• Perform routine and preventative maintenance on refrigeration equipment to ensure optimal performance and longevity.
• Work with different refrigerants (e.g., R-22, R-404A, R-448A, R-449A, CO2) to ensure systems are operating safely and efficiently.
• Respond to service calls for refrigeration equipment, ensuring timely repairs and minimal downtime.
• Test and verify system functions to ensure all components are running efficiently.
• Adhere to safety protocols and ensure all tasks are performed in a safe and compliant manner.
• Provide customer service and maintain positive relationships with clients, offering solutions to their refrigeration needs.
• Maintain accurate service records, including time cards, job logs, and inventory reports.
• Work with a team of technicians, providing guidance and training to junior technicians and entry-level helpers when needed.
• Assist with on-call responsibilities for emergency service needs, including nights and weekends as required.

Qualifications

• 3+ years of experience working with rack refrigeration systems, including commercial and industrial systems.
• Strong understanding of refrigeration principles, including the installation and troubleshooting of rack systems.
• Technical training through an apprenticeship, trade school, or equivalent work experience.
• EPA Certification required for handling refrigerants.
• Must hold at least one of the following licenses: D1, D2, S1, or S2.
• Valid driver's license with a clean driving record.
• Ability to work independently with minimal supervision, managing service calls and job priorities.
• Knowledge of safety procedures and best practices when working with high-voltage electrical systems and pressurized refrigerants.
• Strong problem-solving and troubleshooting skills for complex refrigeration systems.
• Good communication skills, with the ability to interact professionally with customers and team members.
• Willingness to work overtime during peak seasons, including nights and weekends as needed.
• Ability to lift and move heavy equipment (up to 70 lbs) and work in varying weather conditions.

Preferred Qualifications

• Experience with CO2 refrigeration systems and knowledge of energy-efficient technologies.
• Familiarity with electrical wiring schematics and control systems in refrigeration equipment.
• Experience with installation of refrigeration racks and related mechanical equipment.

About Smart Care

Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply.

If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [e-mail].

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Our strong reputation and leading customer service stems from our high‑quality technician base, breadth of services and quick response times. We are OEM‑agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs. As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers – from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.