Service Technician

JMF Technologies, LLC; Tuscaloosa (AL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Professional development opportunities

Company-provided tools & equipment

Holidays

Job summary

JMF Technologies, LLC is seeking an entry-level Field Service Technician to install and maintain technology systems while developing skills for career growth. This role involves hands-on work with low-voltage devices, cabling, and customer interactions at sites across Alabama, including Tuscaloosa.

You will travel to job sites, work under on-site supervision, and contribute to documentation, safety, and ongoing certifications.

Qualifications

• Reliable transportation and valid driver's license.
• Clean driving record.
• Strong attention to detail and willingness to learn.
• Good communication skills and professional demeanor.
• Ability to work both independently and as part of a team.
• Read floor plans and diagrams to navigate job sites.
• Work autonomously in a fast-paced environment.

Responsibilities

• Install various types of low-voltage electronic devices.
• Pull and terminate network cabling.
• Use a laptop and other test equipment provided.
• Use ladder to access cable runs.
• Test and label network drops.
• Assist with installing and supporting integrated systems and devices.
• Maintain accurate documentation of work performed.
• Ensure job sites are left clean and professional.
• Provide excellent customer service during all field interactions.
• Maintain required certifications and training as prescribed by management.

Skills

Reliable transportation

Valid driver’s license

Clean driving record

Attention to detail

Good communication

Teamwork

Read floor plans

Autonomous work

Tools

Hand tools

Power tools

Job description

We are seeking a motivated, entry-level Field Service Technician to install and maintain technology systems while developing skills for career growth.

Key Responsibilities

• Install various types of low-voltage electronic devices
• Pull and terminate network cabling
• Use a laptop and other test equipment provided
• Use ladder to access cable runs
• Test and label network drops
• Assist with installing and supporting integrated systems and devices
• Maintain accurate documentation of work performed
• Ensure job sites are left clean and professional
• Provide excellent customer service during all field interactions
• Maintain required certifications and training as prescribed by management

Additional Duties and Responsibilities

• Improve client service, perception, and satisfaction
• Respond promptly to client requests
• Work effectively and communicate clearly with team members
• Enter all expenses and time worked to appropriate service tickets
• Operate under the direct supervision of an on-site manager
• Travel to job sites within the state of Alabama and surrounding locations
• Overnight stay when needed based on project/job location
• Enter on-call rotation (dependent upon specific role and responsibilities)

Knowledge, Skills, and Abilities Required

Candidates must be able to perform the essential duties and meet the requirements below, with reasonable accommodation available for individuals with disabilities.

• Reliable transportation and valid driver's license
• Clean driving record
• Strong attention to detail and willingness to learn
• Good communication skills and professional demeanor
• Ability to work both independently and as part of a team
• Read floor plans and diagrams to navigate job sites
• Work autonomously in a fast-paced environment

Educational/Vocational/Previous Experience Recommendations

• Previous experience with structured cabling in a business/enterprise environment
• Experience terminating Ethernet, fiber, or coaxial cable
• Previous experience in construction, electrical, IT, or other related industries

Physical Requirements

In addition to the items described below, this position requires standing, walking, climbing ladders, and working in construction zones, above ceilings, and outdoors.

• Ability to lift up to 50 lbs.
• Use hand and power tools

What We Offer

• Competitive salary commensurate with experience
• Comprehensive benefits package including health, dental, and vision insurance
• Professional development and certification opportunities
• Professional working environment and culture
• Collaborative team environment
• Company-provided tools and equipment
• Paid time off and holidays

Employment Type: Hourly, Full-time

Must be able to arrive at Tuscaloosa headquarters by 8AM M-F

Work Hours: 8AM-5PM Mon-Fri (may vary based on deadlines)

Paid Time Off: 80 hours of annual accrued PTO for sick and personal leave

Disclaimer

:

This description summarizes the position and is not an exhaustive list of duties, responsibilities, skills, or working conditions. Management may modify duties as needed. Employment is at will, and compensation, benefits, and other terms may change at the company’s discretion.