Service Technician

Ingersoll-Rand; Town of Otego (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to join their dynamic team. This full-time role involves installing, troubleshooting, and maintaining a variety of air compressors and systems. With a focus on customer satisfaction, you will provide hands-on technical assistance and collaborate with service coordinators to ensure smooth operations. Enjoy a competitive pay range, a sign-on bonus, and a comprehensive benefits package designed to support your health and well-being. Join this forward-thinking company and make a significant impact in the field of industrial solutions.

Benefits

Health care options

Dental coverage

Vision coverage

401(k) plan

Paid time off

Employee stock grant

Wellness programs

Company vehicle

Fuel card

Sign-on bonus

Qualifications

• 2+ years experience in troubleshooting mechanical systems.
• Ability to read wiring schematics and diagrams.

Responsibilities

• Perform preventative maintenance on compressed air equipment.
• Communicate effectively with customers and co-workers.

Skills

Troubleshooting mechanical systems

Communication skills

Technical assistance

Reading wiring schematics

Education

High School Diploma or equivalent

Degree in Electrical/Electronic Technology or HVAC

Tools

Microsoft Office

Handheld computers

Job description

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title: Service Technician
Location: Long Island, NY – Suffolk and Nassau County Areas
Schedule: Monday – Friday 7:30AM – 4:30 PM
Pay Range: Starting Pay will range between $25.00 - $35.00 per hour depending on qualifications and experience. This is a full-time, hourly position. $3,000 Sign On Bonus!

About Us:
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview:
The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

Responsibilities:
In addition to performing preventative maintenance on Ingersoll Rand compressed air equipment, our service techs will interact with customers to address existing and unanticipated equipment concerns. Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs. All service technicians will assist and train apprentices and Field Service Technicians.

•Effectively communicates verbally and in writing with customers and co-workers.
•Provides technical assistance on equipment pre-commissioning and start-ups, installations, and repairs of compressed air systems. Including “hands-on” work to assure equipment operates to customer’s requirement with limited guidance from the Master Technician.
•Increases Ingersoll Rand customers awareness of how Ingersoll Rand products, services, and solutions, such as Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.

Requirements:
•2 years+ experience of troubleshooting industrial/commercial mechanical systems.
•Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
•Every service technician is required to be on-call, but you will not be on-call for the first 90 days to get used to the schedule. This is shared with every service tech, and it requires being available 24/7 for the 1-week duration where you will go to customer sites. On-call weeks can be as often as every 4 weeks or greater than 4 weeks, but that will be determined by the hiring manager.
•This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy.
•High School Diploma or equivalent required.

Core Competencies:
•Able to read wiring schematics and diagrams for all equipment.
•Advanced network systems installations (IMMC/ASC, X Series Automation).
•Basic vibration troubleshooting.
•Basic Air Quality (system compressor/dryer – air treatment).
•Operating knowledge of Microsoft office software and other basic computer usage. Working proficiency with handheld computer (i.e. Smartphone, iPad) and network bases.
•Maintain proper business travel practices in a cost-efficient manner.

Preferences:
•2 years+ industrial air compressor maintenance & knowledge.
•Degree program in Electrical/Electronic Technology or HVAC with basic knowledge of some or all of the following: AC/DC circuits, wiring diagrams/schematics, motors/controls, PLCs, HVAC electricity, controls, refrigeration systems and/or refrigerant certification or EPA Certification.
•Veterans/Active-Duty Military are encouraged to apply.

Travel & Work Arrangements/Requirements:
•Service Technicians will travel daily in a 3-hour radius within our service area.
•This position may require occasional travel for training. 1-2 times per year for one week at a time.
•A company vehicle and fuel card will be provided.

What We Offer:
At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

The pay range for this role is $25.00 - $35.00. The pay range considers a wide range of factors that include a candidate’s skills; experience and training; licensure and certifications; and geographic location.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

TO APPLY:
Please apply via our website https://careers.irco.com in order to be considered for this position.

If you are a person with a disability and need assistance applying for a job, please submit a request .

What we Offer

At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.