Service Technician

Windsor America; Texas; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

401(k) with company match

Mileage reimbursement

Job summary

Windsor America, through its subsidiary Garage Door Services in Schertz, TX, is seeking a Service Technician to diagnose, repair, and resolve warranty-related issues on residential garage doors and openers. You’ll work directly with homeowners, troubleshoot mechanical and electrical concerns, and ensure high-quality workmanship.

The role emphasizes safety, independence in the field, and strong customer interactions as you protect customer satisfaction and uphold the company’s standards.

Qualifications

• Minimum 1 year of experience in installation, repair, construction, or home services.
• Strong communication and customer-service mindset.
• Ability to lift up to 80 lbs and work in physically active environments.

Responsibilities

• Install, repair, and maintain garage doors and openers for residential customers.
• Load, unload, and handle all materials and equipment for each job.
• Provide friendly, professional service that keeps homeowners happy.
• Collaborate with team members to ensure every job is completed efficiently and correctly.

Skills

Customer service

Problem solving

Teamwork

Communication

Education

High school diploma or GED

Job description

Why Us

At Garage Door Services, a subsidiary of Windsor America, we are committed to excellence in every job we take on. Our reputation is built on reliability, quality, and integrity. In Schertz and throughout the greater San Antonio area, we take pride in delivering exceptional service and standing behind the products we install. When you join our team, you become part of a company that values craftsmanship, supports professional growth, and is dedicated to providing outstanding service to our customers and communities.

Could This Be For You?

As a Service Technician based in Schertz, TX, you will diagnose, repair, and resolve warranty-related issues involving residential garage doors, openers, and related systems. You will serve as a trusted representative of our company, working directly with homeowners to inspect concerns, identify solutions, and ensure warranty claims are handled efficiently and professionally. This role is ideal for someone who enjoys troubleshooting mechanical and electrical issues, working independently in the field, and delivering a positive customer experience. Success in this position requires strong problem-solving skills, attention to detail, technical aptitude, and a commitment to quality workmanship. You'll play a key role in protecting customer satisfaction and maintaining the high standards that Garage Door Services is known for.

You Will Be Trusted To:

• Install, repair, and maintain garage doors and openers for residential customers
• Load, unload, and handle all materials and equipment for each job
• Provide friendly, professional service that keeps homeowners happy
• Recommend upgrades and solutions that improve safety, convenience, and style
• Work safely with heavy components and troubleshoot issues independently
• Collaborate with team members to ensure every job is completed efficiently and correctly

You Qualify With:

• Minimum of 1 year of experience in installation, repair, construction, or home services
• High school diploma or GED
• Valid driver's license with a clean record
• Basic reading, writing, and math skills
• Strong communication skills and a team-oriented mindset
• Ability to lift up to 80 lbs and work in physically active environments

Additional Success

• 1-2 years working with garage doors or garage door systems
• Experience leading installations or handling complex repairs
• Comfort using tools, power equipment, and troubleshooting systems
• Proven customer service experience is a plus

Our Investment in You:

• Competitive pay that rewards your skills and effort
• Full benefits package including medical, dental, vision, PTO, holidays, and a 401(k) with company match
• Opportunities to grow with training, mentorship, and a clear path for advancement
• Life and disability insurance for added peace of mind
• A workplace where your work matters, and your contributions are valued
• Mileage reimbursement for travel between job sites

Equal Opportunity Employer

Garage Door Services is proud to be an equal opportunity employer.

We provide a workplace free from discrimination and harassment and comply with all applicable employment laws.

Hiring decisions are based on business needs, job requirements, and individual qualifications.

We do not discriminate or tolerate harassment on the basis of race, color, religion, gender identity, national origin, age, disability, sexual orientation, veteran status, or any other protected characteristic.

Reasonable accommodations are available for applicants with disabilities during the hiring process.