Service Technician

Flow Control Group; Tennessee; On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Job summary

Fluid Flow Products is seeking a Field Service Technician to repair and service compressed air equipment on-site and on-demand. You will perform mechanical and electrical tasks, diagnose issues, and work closely with Fluid Flow Account Managers to support service revenue growth.

Most work is on-site at customer locations, with some in-house repairs. Travel to assist other technicians and provide technical support by phone may be required.

Qualifications

• Mechanical aptitude and ability to perform mechanical duties.
• Electrical understanding to repair and troubleshoot equipment.
• Strong customer-service orientation and communication.

Responsibilities

• Repair, maintain, survey, and commission compressed air equipment.
• Resolve customer-initiated technical issues and perform on-site service.
• Travel to customer sites to assist other Fluid Flow Technicians as needed.

Job description

Fluid Flow serves the industrial marketplace with a comprehensive line of compressed air, filtration, measurement and control, and process equipment products and services from leading manufacturers. Our mission statement, “Adding Value to Quality Products,” reflects our commitment to helping customers maximize the performance and profitability of their operations through our industry‑leading technical support, service, and solutions. Our industrial process experts are on‑call to answer your questions and provide you with solutions to your most challenging application needs.

Company: Fluid Flow Products
About Us:

Fluid Flow serves the industrial marketplace with a comprehensive line of compressed air, filtration, measurement and control, and process equipment products and services from leading manufacturers. Our mission statement, “Adding Value to Quality Products,” reflects our commitment to helping customers maximize the performance and profitability of their operations through our industry‑leading technical support, service, and solutions. Our industrial process experts are on‑call to answer your questions and provide you with solutions to your most challenging application needs.

We sell premium compressed air equipment with captive aftermarket. We repair this equipment on‑site and on‑demand, to ensure complete customer satisfaction.

We sell premium compressed air equipment with a captive aftermarket. The Field Service Technician will repair this equipment on‑site and on demand to ensure complete customer satisfaction.

Technician Must Be Able To:

• Perform mechanical and electrical duties to repair, maintain, survey, and commission compressed air equipment.
• Resolve customer‑initiated technical issues.
• Visit customer sites for courtesy calls on days without paid jobs.
• Work with Fluid Flow Account Managers and management to increase Service and aftermarket revenue.
• Travel to assist other Fluid Flow Technicians as needed.
• Be an ambassador for the Company.

Specific Tasks Include:

• Remove, rebuild, and replace valves weighing up to 60 pounds, unassisted.
• Remove and replace pipe spools up to 8” in diameter.
• Perform electrical tests with a voltmeter.
• Program, troubleshoot microprocessor and PLC‑based equipment controls.
• Climb and work on scaffolding.
• Complete daily reports by computer.
• Dump and load air dryer desiccant by hand in 50 sacks.

Additional Tasks:

• Learn and be able to start up and troubleshoot Fluid Flow supplied packages.
• Be a technical resource to customers over the phone.
• Although the vast majority of jobs are on‑site at the customer, be able to set up and perform some repairs/rebuilds in‑house.

Fluid Flow Products operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission‑critical components to a diverse array of end markets and applications.

Why Build a Career with Us?

Everyone’s an Owner of the Company:

Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad‑based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits:

Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training:

FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities

At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer:

Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.