Service Technician

SWS Equipment, LLC; Tacoma (WA); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to join their team. This role involves hands-on installations, repairs, and maintenance of refuse equipment, ensuring the highest standards of safety and customer service. You will work directly on-site, gaining valuable experience with various machinery, including trucks and compactors. With on-the-job training and support from experienced technicians, this is a fantastic opportunity to grow your skills in a dynamic work environment. If you are passionate about mechanics and eager to learn, this position offers the perfect platform to advance your career.

Qualifications

• Journeyman-level experience preferred with strong mechanical repair skills.
• Proficiency in reading hydraulic and electrical schematics.

Responsibilities

• Install, repair, and maintain refuse equipment and machinery.
• Ensure safety protocols are followed while working on-site.

Skills

Mechanics

Problem-solving

Welding

Technical proficiency

Time management

Education

Journeyman-level experience

CDL Class A or B certification

Tools

Hand tools

Job description

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The Service Technician is responsible for system and component installations, repairs, troubleshooting, maintenance, and retrofits to customers’ equipment or machinery. In this position, you will serve our customers directly on location or in the shop. You will work with our Internal Service Dispatchers and Coordinators to provide the best customer experience. It is important that this person can learn and retain product-specific information relevant to this role. Since SWS is a refuse company, candidates must be prepared to work on refuse equipment, including stationary equipment like balers and compactors, and mobile equipment such as trash trucks, septic trucks, street sweepers, and other related machinery. On-the-job training and formal week-long training courses will be provided; work under the supervision of a lead technician.

Essential Duties and Responsibilities
The essential functions include, but are not limited to:

• Ensure health & safety is the top priority by adhering to all policies, processes, and safety protocols
• Read and follow engineering (hydraulic & electrical) schematic drawings and technical specifications
• Prepare new equipment for delivery to customers
• Provide customer guidance for improvement
• Assemble, test, and service systems and components
• Travel to job sites as needed (up to 25% travel)
• Manage workflow to meet customer deadlines
• Complete paperwork for billing, reports, and documentation
• Work in environmental conditions including extreme heat and cold
• Perform other duties as assigned

Minimum Qualifications

• Journeyman-level experience is highly preferred
• Strong mechanical repair skills with minimal supervision
• Proficiency with technology and technical systems
• Proactive problem-solving approach
• Ability to manage multiple priorities efficiently
• Experience with welding processes and techniques
• Familiarity with electrical and hydraulic schematics
• Possession of a comprehensive set of hand tools
• Experience with refuse trucks is preferred
• CDL Class A or B certification is strongly preferred
• Mechanical certifications are desirable but not mandatory

Physical Demands and Work Environment

The physical demands include occasionally lifting/moving up to 50 pounds, standing for long periods, walking, using hands, balancing, bending, reaching, climbing ladders, sitting, stooping, kneeling, squatting, crouching, crawling, and specific vision abilities. Reasonable accommodations may be made for disabilities.

Note

This description does not limit duties to those listed. Employees may be required to perform other job-related duties. All responsibilities are essential and subject to modification to accommodate disabilities. The requirements listed are minimum and do not constitute a contract. SWS Equipment is an equal opportunity employer, drug-free workplace, and complies with ADA regulations.

Additional Information

• Seniority level: Entry level
• Employment type: Other
• Job function: Information Technology
• Industries: Automotive

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