Service Technician

Air Conditioning Contractors of America (ACCA); St. Paul (AK); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid Training

Career advancement opportunities

Flexible scheduling

Competitive compensation

Year-round work

Spiffs and contests

Job summary

Legacy Service Partners is seeking a Service Technician to perform a range of HVACR servicing for industrial, commercial, and residential customers. The role reports to the Service Manager and emphasizes diagnosing and efficiently completing jobs to mutual benefit of customer and company.

The ideal candidate will have a post-secondary HVACR program, 1+ year experience, strong communication skills, and a valid operator's license. Training and advancement opportunities are provided.

Qualifications

• Post-secondary HVACR program completion (2+ years).
• One or more years of successful HVACR service or installation experience.
• Good verbal and reading skills to communicate with customers, suppliers and colleagues.

Responsibilities

• Serve as a member of ad hoc Service Department teams for HVACR servicing jobs.
• Perform routine HVACR service activities without direct oversight or on-site assistance.
• Assist Senior Service Technicians in training others on service-related subjects.

Skills

HVACR knowledge

Communication skills

Technical troubleshooting

Education

HVACR program graduate

Job description

The Service Technician reports to the Service Manager, and is responsible for performing a range of HVACR jobs for industrial, commercial, and residential customers.

Benefits

• Paid Training
• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation
• Year-Round Work
• Spiffs, Rewards, & Employee Contests

Customer-based activities involved in this position require an individual who is decisive, tactful, dependable, and who possesses initiative and the ability to communicate well with all customer groups. A Service Technician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer and Legacy Service Partners. Job-related contact can occur with virtually all demographic groups, with the majority of the contacts being service customers, other Legacy Service Partners technicians, the Service Manager, Dispatcher and the Parts Runners. Representative duties include:

• Serving as a member of ad hoc Service Department teams which are organized to conduct HVACR servicing jobs promptly and efficiently.
• Performing routine HVACR service activities without direct oversight or on-site assistance.
• Assisting the Senior Service Technician(s) in the training of other Legacy Service Partners employees on service-related subjects, including call-back prevention and equipment protocols.
• Conducting point-of-work sales of IAQ services, unit components, unit replacements, add-on units, and residential service contracts.
• Developing lead referrals for the sales staff.
• Conducting non-service work in support of the IAQ and Installation Departments, as assigned.
• Performing related duties as directed by the Service Manager.

Job Qualifications:

• High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration.
• One or more years of successful experience, either as a commercial service or installation technician.
• Good verbal and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential and commercial customers, suppliers, and other (Legacy Service Partners employees.
• Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions found in (state).
• Interest and initiative in maintaining and advancing his or her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
• Current (state) operator's license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current Legacy Service Partners insurance carrier
• Ability to work under pressures of time, a non-standard schedule, weather, customer needs, and backlog constraints.

There are many exciting options for a career in HVACR waiting to be explored.

If you’re looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you’ve come to the right place!