HVAC Service Technician

HL Bowman; Braintree (MA); On-site; USD 52,000 - 78,000; Full time

Job summary

Legacy Service Partners is seeking an HVAC Technician - Service to install, maintain, and repair residential HVAC systems. You will diagnose issues, perform preventive maintenance, and keep clients informed with clear recommendations.

The role emphasizes safety, documentation, and ongoing training to advance technical skills and career opportunities within a fast-growing national network.

Qualifications

• Residential service HVAC experience is required.
• Good problem-solving and troubleshooting ability.
• Strong communication and customer service skills.

Responsibilities

• Install, maintain, and repair residential HVAC systems.
• Diagnose issues and identify root causes.
• Conduct regular inspections and preventative maintenance.
• Document service activities accurately.
• Coordinate with team and communicate with customers professionally.
• Stay updated on industry best practices and technologies.

Skills

Customer service

Problem solving

Communication

Time management

Independent work

Highly organized

Education

High school diploma or equivalent

Job description

• Field - HVAC
• Full-Time
• Requisition #: HVACS004334

Description

About the Role: As an HVAC Technician - Service, you will be responsible for installation, maintenance, and repair residential HVAC systems. You will also be responsible for diagnosing and troubleshooting systems.

Why You’ll Want to Work Here:

• Core values that we live every day - not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics
• Performance pay directly tied to results - You deliver for us, we deliver for you
• Benefits you will use - Full medical, dental, and vision packages including fully employer paid options
• Secure your financial future - 401(k) with company match
• We invest in your future - ongoing training that directly results into bigger career opportunities combined with continuous education stipends
• Speed and scale - Work with a company that operates at the speed of a start up with the investment backing of an institutional investor
• Perform installation, maintenance, and repair of residential HVAC systems, including heating, cooling, and ventilation equipment.
• Diagnose and troubleshoot HVAC system issues to identify the root cause of malfunctions and recommend effective solutions.
• Conduct regular inspections and preventative maintenance to ensure optimal system performance and identify potential problems before they escape.
• Install, repair, or replace components, such as compressors, motors, fans, thermostats, filters, and ductwork.
• Collaborate with team members to coordinate work schedules, prioritize service calls, and efficiently complete assignments.
• Communicate with customers in a professional and courteous manner, addressing their concerns, explaining repair options, and providing recommendations for system improvements.
• Accurately document service activities, including equipment status, repairs performed, parts used, and time spent on each job.
• Stay updated on industry advancements, best practices, and emerging technologies to continuously enhance technical skills and knowledge.

HVAC Technician - Service Qualifications:

• High school diploma or equivalent.
• Proven experience as a Residential Service HVAC Technician or similar role.
• Strong technical skills and proficiency in diagnosing and repairing residential HVAC systems.
• Solid knowledge of HVAC codes, regulations, and safety standards.
• Excellent problem-solving and troubleshooting abilities.
• Exceptional customer service and communication skills.
• Ability to work independently and efficiently manage time and workload.
• Physical stamina and the ability to work in various weather conditions and confined spaces.
• Valid driver's license with a clean driving record.

HVAC Technician - Service Interpersonal Qualifications:

• Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
• Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
• Highly organized, ability to act quickly while still having attention to detail.
• Hold yourself to a higher standard and exhibit a high level of integrity.

About Legacy Service Partners: Legacy Service Partners (LSP) is a national leader in residential HVAC, plumbing, and electrical services. Since 2021, we've partnered with over 30 local brands across 16 states - and we’re growing fast. We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams.

Legacy Service Partners is an equal opportunity employer. We consider all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.