Service Technician

Mosquito Joe of Arkansas; Springdale (AR); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Company car

Paid time off

Training & development

Job summary

A leading energy solutions provider is looking for a Generator Service Technician in Springdale, AR. This full-time role requires traveling to customers' locations using a company vehicle to perform repairs and maintenance on generators. Ideal candidates will have strong customer service skills and experience in mechanical repairs, with responsibilities including troubleshooting and documentation of services. A valid driver's license and basic hand tools are required for this position.

Qualifications

• Strong customer service and communication skills (verbal and written).
• Experience in mechanical small engine repair work.
• Valid driver's license with a satisfactory driving record.

Responsibilities

• Travel to customer's location using a company vehicle.
• Inspect, troubleshoot, repair, and perform maintenance on generators.
• Document services performed using an electronic software system.

Skills

Customer service skills

Mechanical repair experience

Technical reading comprehension

Problem-solving skills

Organizational skills

Ability to work independently

Education

High school diploma or equivalent

Tools

Basic hand tools

Job description

Benefits

• 401(k) matching
• Competitive salary
• Company car
• Paid time off
• Training & development

Generator Service Technician

Full-Time | Monday–Friday | Company Vehicle Provided

Location: Springdale, AR

Job Summary

Generator Supercenter, Inc. is a leading provider of energy solutions committed to making a positive impact for our customers and environment. We specialize in energy solutions offering cutting‑edge technologies to help our clients utilize clean, renewable energy for savings from the grid and backup power.

The Generator Service Technician will consult with the Service Manager to plan their work and travel schedule in the surrounding area. Using company‑supplied vehicle, you will travel to the customer’s residence to perform repair work and preventative maintenance on the residential and commercial standby generators. You will regularly use verbal communication and customer service skills to communicate directly with our customers. You will use mechanical and electrical knowledge of generators or small engines to troubleshoot and repair whole‑home standby generators for our customers. This work will require the ability to read and understand technical manuals, instructions, electrical wiring diagrams, and blueprints. When repairs and preventative maintenance are complete, you will use electronic/written communication skills to update the software system with information regarding services you performed. This position will frequently work around electricity and will require the ability to adhere to all safety practices and requirements.

The work schedule will typically be Mon‑Fri from 8 am‑5 pm with the schedule subject to change to support the needs of our customers, for example during times of bad weather/impending storms.

The level of electrical and mechanical repair knowledge, years of direct generator repair experience, and previous experience working directly with customers will all be taken into account when determining what one’s starting pay level would be within this range.

Responsibilities

• Using company vehicle – travel to customer's location.
• Communicate directly with customers regarding arrival, work being performed, issues resolved, etc.
• Inspect, troubleshoot, repair, and perform maintenance on the customer’s generator.
• Follow technical instruction manuals, diagrams, blueprints, and procedures.
• Test, troubleshoot, and operate automatic transfer switches.
• Document services performed using an electronic software system.
• Adhere to all safety practices and requirements.
• Along with the duties above, other duties may be assigned.

Qualifications

• Strong customer service and communication skills (verbal and written).
• Problem‑solving, organization, and decision‑making skills.
• Ability to work independently demonstrating initiative.
• Reading and comprehension skills are required to understand technical manuals, electrical wiring diagrams, and blueprints.
• Ability to drive company vehicles safely to and from job sites.
• High school diploma or equivalent.
• Experience with mechanical small engine repair work.
• Valid driver's license and satisfactory driving record.
• Must have basic hand tools.
• Be physically able to perform the job duties including bending, stooping, climbing ladders, pulling, grasping, and walking on uneven surfaces.
• The ability to work primarily outdoors in varying weather conditions and temperatures.
• Proper eyesight/vision to be able to perform mechanical repairs safely.
• Must be able to interpret technical manuals, blueprints, and schematics.

Position Details

• Schedule: Monday to Friday, 8:00 AM – 5:00 PM (occasional flexibility required for emergencies)
• Job Type: Full‑time
• Compensation: Based on experience and skill level
• Travel: Local/regional service calls using a company‑provided vehicle

Why Join Generator Supercenter?

• Industry‑leading training and support
• Competitive pay and advancement opportunities
• Company‑provided vehicle, tools, and equipment
• Be part of a growing team making a real impact in energy reliability and security

Apply today

Apply today to start a rewarding career in generator repair!