Service Technician

Como Oil and Propane; Shannon (MS); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k with immediate eligibility and 4%

Disability and life insurance

Daily Pay

Paid time off

Bonus potential quarterly

Uniforms provided

Career development opportunities

Job summary

ThompsonGas seeks a Propane Service Technician to safely deliver, repair, and install propane systems and appliances while delivering excellent customer service.

This full-time role requires CDL endorsements, propane safety knowledge, and the ability to lift tanks and work outdoors in various conditions. On-call rotations and precise tablet documentation are essential.

We offer competitive pay, comprehensive benefits, paid time off, and growth opportunities within ThompsonGas.

Qualifications

• CDL-A or CDL-B with tanker and Hazmat endorsements.
• 2+ years propane or related crossover experience.
• Deep understanding of propane safety regulations and emergency response.

Responsibilities

• Tank Delivery and Placement: Transport propane tanks to customer sites using a company vehicle, carefully maneuver and position tanks in designated areas.
• Excavation and Trenching: Dig trenches for underground propane lines, ensuring proper depth and distance per codes.
• Piping Installation: Cut, measure, and install propane lines, connecting them to the tank and appliances.
• Leak Detection and Testing: Inspect connections for leaks and perform pressure tests for system integrity.
• Customer Interaction: Explain installation details and safety procedures to customers and answer questions.
• Documentation: Complete installation reports and customer information on a tablet.
• Customer Service Skills: Communicate clearly and professionally with customers.

Skills

CDL-A

CDL-B

Hazmat Endorsements

Propane safety regulations

Heavy lifting (75 lbs)

On-call availability

Customer service skills

Tools

Tablet documentation

Job description

Pay Range: $19.00-$23.00 per hour based on experience

ThompsonGas has been providing Clean American Energy for over 75 years. We are currently seeking aPropane Service Technicianto join our team of enthusiastic, innovative, professional individuals committed to providing a superior customer experience. Our organization is committed to creating opportunities for growth from within, promoting a healthy work/life balance, and offering continuous improvements to make ThompsonGas the easy choice for employees and customers.

The Service Technician is responsible for the safe delivery, repair, and installation of propane and appliances all while delivering exceptional customer service.

Job Details

• Full-Time Position

Position Responsibilities

Tank Delivery and Placement: Transport propane tanks to customer sites using a company vehicle, carefully maneuver and position tanks in designated areas, including lifting and setting tanks using appropriate equipment.

Excavation and Trenching: Dig trenches for underground propane lines, ensuring proper depth and distance according to local codes.

Piping Installation: Cut, measure, and install propane lines, connecting them to the tank and appliances using appropriate fittings and techniques.

Leak Detection and Testing: Thoroughly inspect all connections for leaks using leak detection tools, and perform pressure tests to ensure system integrity.

Customer Interaction: Explain installation details to customers, answer questions about propane usage and safety procedures, and address any concerns.

Documentation: Complete necessary documentation on a tablet, including installation reports, customer information, and compliance checklists.

Customer Service Skills: Excellent communication skills to interact effectively with customers and explain technical information clearly.

Required Qualifications

• Possession of a valid CDL-A or CDL-B
• Valid Tanker and Hazmat Endorsements
• 2+ years of propane or related crossover experience (HVAC, Gas Fitting, Plumbing, Mechanic)
• Deep understanding of propane safety regulations, including proper handling procedures and emergency response.
• Capability to lift propane tanks up to 75 lbs., dig trenches, and work in various weather conditions.
• Ability to safely work in small or enclosed spaces
• Availability to work on-call rotations as needed (includes evenings and weekends)
• Knowledge of propane system components, installation methods, and leak detection techniques is a plus
• Previous propane industry experience preferred
• Other duties as assigned

Work Environment

• Primarily outdoors, exposed to weather elements.
• May involve working in confined spaces or tight areas.
• Potential for physical exertion due to lifting and handling heavy propane tanks.
• Performs other duties as assigned

ThompsonGas combines a competitive salary with an exceptional benefits package that includes:

• Medical, Dental, and Vision insurance
• 401k with IMMEDIATE eligibility and match
• Company-paid disability and life insurance
• Option for Daily Pay
• Paid time off that increases with tenure
• Quarterly safety bonus potential of $500 per quarter
• Annual bonus potential up to $1,000
• Company provided uniforms
• Employee training programs with career development/advancement opportunities
• Employee recognition programs
• Paid parental leave
• Tuition reimbursement
• And more!

ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

***Bonuses subject to terms***