Service Technician

Ambient Enterprises; Seattle (WA); On-site; USD 55,000 - 96,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Job summary

Johnson Barrow is seeking a dependable Commercial HVAC Technician to support customers after installation. You must have an EPA Universal certification.

This role covers start-up, commissioning, troubleshooting, and ongoing service for commercial HVAC systems, with 5–15% travel primarily in the greater Portland area. Ideal candidates will ensure systems perform as designed, operate efficiently, and meet client expectations for comfort and reliability.

Qualifications

• EPA Universal Refrigerant Certification required.
• Strong knowledge of HVAC systems, controls, and post-installation troubleshooting.
• Ability to read wiring diagrams, schematics, and manufacturer specifications.
• Excellent communication and customer service skills.

Responsibilities

• Perform equipment start-up and commissioning of newly installed HVAC systems.
• Conduct scheduled preventive maintenance to maximize system life and efficiency.
• Diagnose, service, and repair HVAC equipment issues.
• Verify control systems and safety devices are functioning correctly.
• Work with project managers and installation teams to resolve post-installation issues quickly.
• Document all service and maintenance work performed, including test results, parts used, and system adjustments.
• Provide clear communication to customers about system performance, recommended improvements, and service needs.
• Maintain compliance with safety standards, codes, and company procedures.
• Participate in training to stay current with HVAC technologies, diagnostic tools, and energy efficiency practices.

Skills

EPA Universal Refrigerant Cert

HVAC system knowledge

Reading wiring diagrams

Customer service

Driver's license

Job description

About Us

Johnson Barrow is a leading HVAC manufacturers’ representative in the Pacific Northwest, dedicated to helping people succeed by delivering unbiased consultative services and premium quality mechanical equipment. For over 60 years, we have partnered with engineers, contractors, and building owners to design and implement high-performance building systems that balance energy efficiency, operational reliability, and occupant comfort. Our culture is entrepreneurial at its core — we empower our people to think like business owners, act with urgency, and build lasting relationships. Guided by our values, we stand by every project from concept through completion, advocating for our customers every step of the way.

Job Description

Position Summary

We are seeking a dependable and detail-oriented*Commercial HVAC Technician *to support customers after system installation. You must have an EPA Universal. This role focuses on equipment start-up, commissioning, troubleshooting, and ongoing service for commercial and industrial HVAC systems. The ideal candidate will ensure that installed systems perform as designed, operate efficiently, and meet client expectations for comfort and reliability.

This position requires between five and fifteen percent travel, primarily within the greater Portland area. Travel may include overnight stays. All business travel expenses are reimbursed in accordance with company policy.

Key Responsibilities

• Perform equipment start-up and commissioning of newly installed HVAC systems, including verifying proper operation and settings.
• Conduct scheduled preventive maintenance to maximize system life and efficiency.
• Diagnose, service, and repair HVAC equipment issues such as electrical faults, refrigerant leaks, or airflow imbalances.
• Verify that control systems and safety devices are functioning correctly.
• Work with project managers and installation teams to resolve post-installation issues quickly and effectively.
• Document all service and maintenance work performed, including test results, parts used, and system adjustments.
• Provide clear communication to customers about system performance, recommended improvements, and service needs.
• Maintain compliance with safety standards, codes, and company procedures.
• Participate in training to stay current with HVAC technologies, diagnostic tools, and energy efficiency practices.

Required Qualifications

• 4+ years of commercial HVAC service or maintenance experience (installation background a plus).
• EPA Universal Refrigerant Certification required.
• Strong knowledge of HVAC systems, controls, and post-installation troubleshooting.
• Ability to read wiring diagrams, schematics, and manufacturer specifications
• Excellent communication and customer service skills.
• Valid driver’s license and clean driving record.
• Ability to work in diverse environments (rooftops, mechanical rooms, outdoor conditions).
• Must have and EP Universal. Nice to have 06A license / LEB (Limited Energy/ Electrical Basic). Understand and perform all electrical work associated with HVAC and refrigeration systems, including:
  • Installation, repair, replacement, and maintenance of HVAC/R electrical components
  • Working on both low-voltage and line-voltage systems
  • No limits on voltage, phase, or amperage for licensed electricians
  • This Service Technician should be license for commercial HVAC electrical work , including wiring for equipment.
  • Electrical theory, thermostat wiring and IT connection

Pay Transparency

For this role, the anticipated hourly pay range is $40 - $70 USD, depending on qualifications and experience. In addition, Johnson Barrow offers a comprehensive benefits package and reimburses business travel expenses in accordance with company policy.

Total Rewards

At Johnson Barrow, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your financial success, personal well-being, and professional growth, and includes:

• Competitive compensation with bonus opportunities tied to individual and company performance
• Medical, dental, and vision insurance
• Health savings account (HSA) and flexible spending account (FSA) options
• Life and disability insurance
• 401(k) retirement savings plan with company match
• Paid time off (vacation, sick leave, and holidays)
• Employee assistance program (EAP)
• Professional development and training opportunities
• Tuition reimbursement program
• Volunteer time and wellness initiatives

EEO Statement

At Johnson Barrow, we believe our strength comes from the diverse experiences, backgrounds, and perspectives of our people. We are committed to creating a workplace where everyone feels respected, valued, and supported to succeed. We welcome applicants of all races, colors, ancestries, national origins, religions, creeds, ages, sexes, genders, gender identities and expressions, sexual orientations, marital or family statuses, pregnancies, physical or mental disabilities, genetic information, veteran or military statuses, and any other characteristics protected by applicable federal, state, provincial, or local laws. Guided by our core values: Helping People Succeed, Building Partnerships for Life, Relentless Customer Service, and a Sense of Urgency, we strive to ensure every team member can contribute fully and thrive.