Service Technician

Novanta Inc.; Sarasota (FL); On-site; USD 31,730 - 57,115; Full time

Job summary

Novanta Inc. is seeking a Technical Service specialist to support the medical devices line, performing testing, repair, and the writing of reports, while managing inventory cycles and collaborating with Sales and R&D teams.

The role emphasizes strict adherence to quality, safety, and environmental regulations, including disinfection of devices and processing of paperwork for warranties. It offers full-time employment with a competitive compensation package.

Responsibilities

• Warranty and non-warranty repairs based on repair work orders, including processing of paperwork.
• Monitoring spare part inventory and initiating the reordering process.
• Participating in inventory cycle counts.
• Assisting Quality Management Representative (QMR) with QM process and incoming complaints.
• Disinfection of incoming devices.
• Handling additional tasks as assigned.
• General tasks and strict compliance with quality, occupational safety and environmental regulations.
• Implementation of instructions from the quality/environmental management representative and the occupational safety specialist.

Job description

Overview

Build a career powered by innovations that matter. At Novanta, our innovations power technology products transforming healthcare and advanced manufacturing, improving productivity and people’s lives. We create engineered components and sub-systems delivering precision and performance for mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing. Novanta is a global team with offices across the Americas, Europe and Asia-Pacific.

Job Summary: This job is responsible for the technical service of medical devices including testing, repair, writing of reports, inventory cycles and cooperation with Sales and R&D.

Responsibilities

• Warranty and non-warranty repairs based on repair work orders, including processing of paperwork.
• Monitoring spare part inventory and initiating the reordering process.
• Participating in inventory cycle counts.
• Assisting Quality Management Representative (QMR) with QM process and incoming complaints.
• Disinfection of incoming devices.
• Handling additional tasks as assigned.
• General tasks and strict compliance with quality, occupational safety and environmental regulations.
• Implementation of instructions from the quality/environmental management representative and the occupational safety specialist.

Compensation and Benefits

The salary for this role ranges from $31,730 to $57,115 annually based on full-time employment. Salary offers consider location, relevant skills, training, experience and education. Certain roles may be eligible for performance-based incentive compensation and/or long-term incentives. Novanta supports all aspects of life’s needs with a full range of medical, financial, and other benefits.

Equal Opportunity

Novanta is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy.

Please call [phone] if you need a disability accommodation for any part of the employment process.

About Novanta

Solving complex challenges, delivering innovations that matter. Novanta is a leading global supplier of core technology solutions for medical, life science, and advanced industrial OEMs. We combine deep proprietary expertise in precision medicine, precision manufacturing, robotics and automation, and advanced surgery with the ability to solve complex technical challenges to deliver extreme precision and performance tailored to customers’ demanding applications. The driving force is a team of innovative professionals who support the Novanta Growth System and customer success. Novanta’s common shares are quoted on Nasdaq under the ticker symbol “NOVT”.