Service Technician

Coma Coffee Roasters; San Diego (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Company vehicle and gas card

Tools provided

Insurance after 60 days

401(k) after 6 months

Sick leave and PTO

Bi-weekly pay

ServiceTitan and GPS routing access

Scheduling and support from office

Job summary

Local Garage Doors is seeking a dedicated Service Technician to perform maintenance inspections, educate homeowners, and execute repairs to keep garage door systems safe and reliable. The role involves hands-on problem solving, delivering exceptional customer experiences, and supporting inventory and documentation using the company software.

Responsibilities include maintenance tune-ups, thorough inspections, and clear communication of repair recommendations to homeowners.

Qualifications

• Respectful, professional interaction with customers.
• Able to bend, climb, kneel, and stand for extended periods.
• Lift up to 50 lbs.
• Valid driver’s license with 3+ years of clean driving history.

Responsibilities

• Perform annual maintenance tune-ups for residential garage doors.
• Inspect garage doors using company checklists to identify issues.
• Diagnose worn or unsafe components and document findings.
• Present repair and maintenance recommendations to homeowners.

Skills

Customer service

Physical fitness

Driving license

Drug test clearance

Tech navigation apps

Hand tools

Professional appearance

US work eligibility

Tools

ServiceTitan

GPS routing

Job description

Service Technician - Full Time

Local Garage Door Company

Local Garage Doors is on the lookout for dedicated Service Technicians who thrive on solving problems and delivering exceptional customer experiences in a hands-on environment. This role involves performing maintenance inspections, educating homeowners, and executing repairs to ensure garage door systems operate safely and reliably. Join a company with a stellar reputation, having serviced over 102,000 garage doors, and become part of a supportive team that prioritizes customer satisfaction.

Key Responsibilities

• Perform Annual Maintenance Club tune-ups for residential garage door customers.
• Conduct thorough garage door inspections using company checklists to ensure all issues are identified.
• Diagnose worn, damaged, or unsafe components and document findings accurately.
• Present repair and maintenance recommendations to homeowners clearly and professionally.
• Sell approved repair and maintenance work with confidence.
• Complete repairs on springs, rollers, cables, openers, keypads, and related components.
• Educate customers on garage door safety and proper operation.
• Handle callback visits and customer concerns with a focus on resolution.
• Support warehouse inventory, receiving, and load-out activities when needed.
• Maintain accurate job documentation through the company software.

Requirements

• Respectful, professional, and friendly approach with customers.
• Able to bend, climb, kneel, and remain on your feet for extended periods.
• Physically capable of lifting 50 lbs.
• Valid driver’s license with a minimum of three years of clean driving history.
• Ability to pass a pre-employment drug test (THC excluded) and criminal background check.
• Comfortable using navigation apps, tablets, and basic software tools.
• Basic familiarity with hand tools.
• Professional appearance at all times.
• Must be currently eligible to work legally in the United States.

Schedule

Full-time position with consistent year-round work, no cold calling, and no door knocking.

Why You'll Love Working Here

• Company vehicle and gas card provided.
• All necessary tools are supplied.
• Medical, dental, and vision insurance available after 60 days of employment.
• 401(k) available after 6 months of employment with a company match.
• 40 hours paid sick leave and paid time off.
• Bi-weekly pay with strong internal promotion opportunities.
• Access to modern technology, including ServiceTitan and GPS routing.
• A supportive office team handling scheduling and customer communication.