Residential Service Technician

Shoals Overhead Door; Muscle Shoals (AL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid vacation

Paid personal time off

Company-provided tools and uniforms

Company-provided service truck

Semiannual performance reviews

Advancement opportunities

Job summary

Signature Garage Doors is seeking a Residential Service Technician to diagnose, repair, and install residential garage doors and related equipment. The role includes inspecting equipment, preparing estimates, and explaining repair options to customers.

The position offers a hands-on field environment with opportunities to grow within a five-star team that values strong work ethic, coaching, and customer service excellence.

Qualifications

• Must have strong work ethic and positive attitude.
• Willingness to learn and accept coaching.
• Good communication and customer-service skills.
• Mechanical ability and comfort with tools.
• Ability to work independently while supporting the team.
• Must pass a background check.

Responsibilities

• Diagnose and repair residential garage doors and operators.
• Install garage doors, operators, and related equipment.
• Perform safety inspections and preventive maintenance.
• Create accurate estimates and present options to customers.
• Communicate professionally with customers and office staff.
• Document job information accurately.

Skills

Strong work ethic

Coachable

Customer service

Communication

Organizational skills

Mechanical ability

Independent work

Driver's license

Background check

Job description

Residential Service Technician

Signature Garage Doors is hiring a motivated, dependable, and coachable Residential Service Technician.

We are a five-star company looking for a five-star team member who takes pride in their work, communicates well with customers, and is eager to grow.

This is a hands‑on field position focused primarily on servicing, repairing, and installing residential garage doors and garage door operators. The technician will also inspect equipment, identify customer needs, prepare estimates, and clearly explain repair and replacement options.

What We Are Looking For

The ideal candidate will have:

• A strong work ethic and positive attitude
• A willingness to learn and accept coaching
• Good communication and customer‑service skills
• Strong organizational skills and attention to detail
• Mechanical ability and confidence working with tools
• The ability to work independently while supporting the team
• A valid driver’s license and clean driving record
• The ability to pass a background check

Previous experience in garage doors, construction, maintenance, HVAC, electrical work, automotive repair, or another skilled trade is helpful but not required. Sales or in‑home service experience is preferred.

Responsibilities

• Diagnose and repair residential garage doors and operators
• Install garage doors, operators, and related equipment
• Perform safety inspections and preventive maintenance
• Create accurate estimates and present customers with appropriate options
• Communicate professionally with customers and office personnel
• Document job information accurately
• Maintain company tools, equipment, and service vehicles
• Follow company safety procedures and installation standards

Signature Garage Doors also installs and services commercial overhead doors, electric gate operators, and loading dock equipment, providing opportunities to learn additional skills and advance within the company.

Compensation

First‑year earning potential: $50,000–$60,000, depending on experience, performance, productivity, and effort.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid vacation
• Paid personal time off
• Company‑provided tools and uniforms
• Company‑provided service truck
• Semiannual performance reviews
• Opportunities for advancement based on growth, performance, and development

Schedule

Field personnel generally work Monday through Friday, with shifts falling between 6:30 a.m. and 5:30 p.m.

The position may require several hours of overtime during busy periods. We make every effort to keep weekends free, but occasional weekend work may be required to serve our customers.

Apply

Signature Garage Doors is an equal opportunity employer.