Service Technician

New England Air Systems, LLC

Rutland (VT)

On-site

USD 41,000 - 62,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance with a Health Rebate

Dental Insurance

Vision Insurance

Short-Term and Long-Term Disability

Life Insurance for employees and their

401(k) Plan with Company Match

Flexible Spending Accounts and DepCare

Paid Holidays

Paid Vacation

Paid Parental Leave

Company-Provided Uniforms for Field

Company-Supplied Power Tools and Equip

Job summary

New England Air Systems is seeking a skilled Service Technician to respond to routine and emergency calls, perform preventive maintenance, and repair commercial HVAC and refrigeration systems in the Rutland area. You will manage a stocked service vehicle, coordinate with dispatch, and deliver proactive customer support to ensure reliability and client satisfaction.

We value licensed technicians with field experience who thrive independently and uphold safety standards.

Qualifications

At least five years’ experience in commercial heating, air conditioning, and refrigeration service.
High school diploma.
EPA Certification.
Electrical Type S license.
Natural gas certification.
LP gas certification.
NORA Silver oil certification.
Valid driver’s license.

Responsibilities

Perform routine and emergency service on commercial heating and air conditioning equipment.
Perform routine and emergency service on commercial and process refrigeration systems.
Perform maintenance on commercial heating and air conditioning equipment.
Perform maintenance on commercial and process refrigeration systems.
Maintain assigned service vehicle.
Maintain inventory of parts in the assigned service vehicle.
Complete all timecards, work orders and purchase orders in timely manner.
Communicate regularly with the dispatcher regarding job information and status.
Be alert for new or additional services or products to be supplied to customers.
Follow up on customer’s questions or complaints promptly.

Skills

Commercial HVAC

Refrigeration

Customer service

Diagnostics

Education

High school diploma

EPA Certification

Electrical Type S license

Natural gas certification

LP gas certification

NORA Silver oil certification

Valid driver’s license

Job description

As a Service Technicianat New England Air Systems in our Rutland area, you will be on the front lines of delivering reliable, expert service to our commercial clients. In this role, you will respond to both routine and emergency calls along with perform preventative maintenance and repairs on a variety of commercial heating, cooling, and refrigeration systems.

You’ll be responsible for ensuring systems run efficiently and safely, keeping your service vehicle stocked and organized, and communicating regularly with dispatch to ensure smooth job flow. From detailed diagnostics to proactive customer support, your work will directly contribute to client satisfaction and system reliability.

This is a great opportunity for a licensed technician with strong field experience, a commitment to high-quality work, and the ability to thrive in a fast-paced, independent environment. You will be supported by a responsive team and equipped with the tools you need to succeed in the field.

In this role, you will be responsible for

Perform routine and emergency service on commercial heating and air conditioning equipment.
Perform routine and emergency service on commercial and process refrigeration systems.
Perform maintenance on commercial heating and air conditioning equipment.
Perform maintenance on commercial and process refrigeration systems.
Maintain assigned service vehicle.
Maintain inventory of parts in the assigned service vehicle.
Complete all timecards, work orders and purchase orders in timely manner.
Communicate regularly with the dispatcher regarding job information and status.
Be alert for new or additional services or products to be supplied to customers.
Follow up on customer’s questions or complaints promptly.

Physical Requirements

Ability to lift and/or carry up to 75 lbs. occasionally and 50 lbs. repetitively
Shall be in compliance with NEAS safety policies at all times, by wearing the proper PPE for each job task as required by VOSHA, OSHA, and NIOSH guidelines
The ability to climb and work from up to a 40-foot ladder

The team you will be joining:

Joining our Service Team means becoming part of a skilled group that thrives on solving challenges and keeping systems running smoothly. With deep technical expertise and a commitment to excellence, this team handles everything from routine maintenance to urgent repairs, ensuring that clients stay up and running. They are known for their professionalism, creativity, and adaptability, working closely with customers and other departments to deliver exceptional service. As a member of the Service Team, you’ll be part of a collaborative and dynamic group dedicated to finding solutions and making a real impact.

Who we are looking for

We are looking for a skilled and self-motivated Service Technician who takes pride in solving problems and delivering top-tier service. You are the kind of person who’s confident in the field, communicates clearly with customers and team members, and works efficiently without needing close supervision.

You have a strong foundation in commercial HVAC and refrigeration systems, and you are comfortable handling both routine maintenance and emergency repairs. You stay organized, keep your service vehicle stocked, and can juggle multiple priorities while staying focused on safety and quality.

If you are dependable, technically proficient, and ready to represent New England Air Systems with professionalism and integrity, we’d love to have you on our team.

Qualifications

At least five years’ experience in commercial heating, air conditioning, and refrigeration service.
High school diploma
EPA Certification
Electrical Type S license
Natural gas certification
LP gas certification
NORA Silver oil certification
Valid driver’s license

Who we are

New England Air Systems isn’t just a mechanical systems contractor—we’re a team of innovators, problem-solvers, and skilled professionals who are passionate about building smarter, more efficient environments. Headquartered in Williston, Vermont, with locations in Rutland, VT, and West Lebanon, NH, we’ve been trusted by clients across Vermont, New Hampshire, and upstate New York since 1972.

We believe that great work starts with great people. That’s why we foster a culture built on collaboration, growth, and excellence. As one of Vermont’s top employers, we invest in our team through ongoing training, mentorship, and advancement opportunities—ensuring that you’re not just doing a job but building a career.

Benefits

The base hourly range for this role is $30.00 to $45.00 along with a sign on bonus of $2,500 given over the first year of employment. We determine final compensation based on discussions with applicants and their experience in similar roles.