Service Technician

BradyPLUS; Round Rock (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

BradyPLUS is seeking a Service Technician to support their repair operations both on-site and at the service center. This role involves troubleshooting and repairing equipment, ensuring timely service delivery, and offering customer training. Ideal candidates should have a high school diploma, some experience in a similar role, and strong mechanical skills. Join a growing team and help enhance customer satisfaction through technical excellence.

Benefits

Comprehensive benefits package

401(k) Retirement

Flexible spending accounts

Qualifications

• 1-2 years' experience in a similar environment.
• Mechanical and electrical aptitude required.

Responsibilities

• Perform equipment repairs and scheduled maintenance.
• Provide training on service equipment usage.
• Maintain accurate paperwork for repairs performed.

Skills

Troubleshooting

Customer Focus

Problem Solving

Teamwork Orientation

Time Management

Education

High School diploma or equivalent

Technical school desired

Job description

9 hours ago Be among the first 25 applicants

Description & Requirements

We are in search of a Service Technician to join our growing team. This role is responsible for maintaining equipment repairs at the Brady Service Repair Center or on site at customer’s locations and troubleshot and repair equipment upon customer request. In addition, this position performs scheduled planned maintenance service as well as service calls, schedules service repairs to ensure proper and timely repairs are completed, coordinate with dispatch daily, and maintains accurate paperwork on repairs preformed.

Job Description

Description & Requirements

We are in search of a Service Technician to join our growing team. This role is responsible for maintaining equipment repairs at the Brady Service Repair Center or on site at customer’s locations and troubleshot and repair equipment upon customer request. In addition, this position performs scheduled planned maintenance service as well as service calls, schedules service repairs to ensure proper and timely repairs are completed, coordinate with dispatch daily, and maintains accurate paperwork on repairs preformed.

Responsibilities Include

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must have working knowledge of troubleshooting, diagnosing and repairing floor care equipment, auto scrubbers, vacuums and electrical systems
• Picks-up and delivers equipment or repairs on-site
• Provides customer training on the use and maintenance of service equipment
• Follows all applicable safety guidelines, government regulations, company’s safety manuals and/or stated safety policies
• Follows-up on all customer requests and questions to ensure an appropriate response is made and the customer is satisfied
• Maintains a service van and its inventory
• Process paperwork upon completion of each repair preformed.
• Maintain a professional appearance and attitude
• Treats all customers, both internal and external, with respect and courtesy
• Delivers excellent customer service to internal and external customers
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
  
  

The Ideal Candidate Will Have

• High School diploma or equivalent, technical school desired
• 1-2 years’ experience in similar environment
• Mechanical and electrical aptitude required.
• Strong written and verbal communication skills
• Strong customer care skills
• Valid driver's license, good driving record, and ability to safely operate equipment.
• Communication Proficiency
• Initiative
• Problem Solving/Analysis
• Technical Capacity
• Thoroughness
• Teamwork Orientation
• Customer Focus
• Organizational Skills
• Time Management
• Pre-Employment Screening: Ability to successfully pass job-related pre-employment screenings to include a criminal background check and drug test.
  
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand; walk; use hands to finger, handle or feel; reach with hands and arms; and lift up to 75 lbs.

Position Type/Expected Hours of Work

This is a full-time and part-time position, Monday through Friday 8:00 a.m. – 5:00 p.m.

Occasional early or late hours may be required as job duties demand.

Compensation & Benefits

BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.

About BradyPLUS

BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experience. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change, and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at www.BradyPLUS.com .

BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodation to applicants and employees with disabilities.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Professional Services

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