Service Technician

Wilkinson Companies; Rockland (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading heating contractor in Massachusetts is seeking a Service Technician to troubleshoot and repair high efficiency gas and oil systems. The ideal candidate will have a minimum of 5 years of experience, a valid driver's license, and an oil burner license. Strong communication skills and the ability to work both independently and as part of a team are essential. We offer above-average compensation and benefits within a supportive environment, promoting diversity and inclusion.

Qualifications

• Minimum of 5 years experience in service technician roles.
• Ability to provide technical product information to customers.
• Professional appearance and communication skills.

Responsibilities

• Troubleshoot and repair high efficiency gas and oil systems.
• Conduct thorough combustion analysis and make adjustments.
• Ensure safe and efficient operation of all boiler components.

Skills

Troubleshooting and repairing gas and oil systems

Technical communication

Customer service

Problem diagnosis

Teamwork

Ability to work independently

Safety awareness

Education

Valid driver's license

Oil burner license

Electric background

Tools

Company issued analyzer

Job description

Would you like to join an organization that provides continuous training and education to ensure you have all the tools necessary to do your best work? Would you like to join a team that recognizes your value and contributions? Our service team associates are first class professionals who go above and beyond for our Customers and for each other! We pride ourselves on teamwork, quality of work and superior customer experiences. Make Wilkinson Companies your career choice!

We are New England’s leading commercial/industrial heating contractor and we are growing! Our organization has been servicing customers for over 70 years mainly in Eastern Massachusetts. We are currently seeking a Service Technician who has the enthusiasm and ability to work with our other team members.

Position Requirements

• Ability to troubleshoot and repair high efficiency gas and oil
• Test, diagnose and repair problems with system and propose relevant
• Diagnose and repair electric control
• Maintaining and cleaning gas/oil boiler systems and
• Verify correct operation of equipment related to heating and process
• Ensure all boiler and burner components are operating safely and efficiently.
• Perform thorough combustion analysis with company issued analyzer and make proper adjustments accordingly.
• Assemble or disassemble parts of gas/oil burning Replace and potentially rebuild faulty components.
• Provide customers with technical product information and provide product training as needed.

Qualifications

• Valid driver’s license
• Minimum of 5 years experience
• Oil burner license is required
• Electrical background is a plus
• Computer knowledge
• Fully capable of communicating with customers regarding concerns, diagnoses/repair and clearly communicate resolutions as well as follow up requirements
• Clearly communicate with internal office
• Product knowledge
• Safety awareness
• Ability to work independently and as a team
• Professional appearance
• On Call coverage requirement

Our team members enjoy an above average compensation and benefits in a goal-orientated supportive environment. No phone calls please.

Diversity & Inclusion is a key component to our success as an organization. Wilkinson Companies is an Equal Opportunity Employer, and we encourage all qualified people with different strengths, experiences and backgrounds, who value inclusion, belonging and equity to apply.