Service Technician

BIG O TIRES - RICHMOND (VA); Richmond (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

Big O Tires - Richmond is seeking an Automotive Service Technician to perform service and installation activities with accuracy and timeliness.

You will deliver fast, friendly customer service, promote service benefits, and maintain clear communication with management, staff and customers. The role requires ASE certification, flexibility for holidays and weekends, and the ability to lift up to 75 pounds and work outdoors.

Qualifications

• ASE Certification (required or preferred)
• Availability to work holidays, weekends, and after hours
• Reliable transportation to work
• Ability to learn new concepts and use technical materials
• Ability to operate a computer and office productivity machinery
• Capability to safely operate automatic and manual transmission vehicles
• Willingness to work with hazardous materials and in outdoor weather
• Complies with PPE regulations
• Ability to remain standing for up to nine hours per shift
• Ability to move and lift up to 75 pounds
• Must pass pre-employment drug screening, MVR, and background check

Responsibilities

• Provide fast and friendly customer service
• Promote sales by explaining benefits of services and products
• Maintain timely, professional communication with management, employees, vendors and customers
• Keep supervisor informed of maintenance problems or issues
• Safely operate customer vehicles with automatic and manual transmissions
• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires; torque wheels; check and fill fluids; replace filters and lights
• Unload transport trucks and warehouse tires; inspect disposed tires
• Maintain a clean work environment, tools and equipment per company guidelines
• Know and adhere to company policies and procedures
• Follow company checklists to ensure policy and procedure adherence

Job description

At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!

POSITION SUMMARY

As an Automotive Service Technician for Big O Tires, you will perform service and installation activities associated with store products and services in an accurate and timely manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide fast and friendly customer service
• Promote sales through explaining benefits of service and products to customers
• Maintain timely and professional communication with management, employees, vendors and customers
• Keep supervisor informed of any maintenance problems and/or any issues that need attention
• Safely operate customer vehicles with automatic and manual transmissions
• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights
• Unload transport trucks and warehouse tires and inspect disposed tires for adjustment
• Maintain a clean environment, tools and equipment, using company guidelines
• Know and adhere to company policies and procedures
• Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations

QUALIFICATIONS

• ASE Certification
• Availability to work holidays, weekends, and after regular business hours as needed
• Reliable transportation to work
• Ability to learn new concepts and use technical materials
• Ability to consistently operate a computer and other office productivity machinery
• Capability to safely operate automatic and manual transmission vehicles
• Willingness to work with hazardous materials and in outdoor weather conditions
• Complies with Personal Protection Equipment (PPE) regulations
• Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
• Ability to move and lift up to 75 pounds
• Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.