Service Technician

BIG O TIRES - CATHEDRAL CITY; Cathedral City (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Affordable benefits

Profit sharing bonuses

Paid time off

Family-oriented work environment

Job summary

A leading tire and auto service retailer in Cathedral City is seeking an Automotive Service Technician. This role involves providing excellent customer service, vehicle maintenance, and sales promotion. Candidates must hold an ASE certification, be available to work during holidays and weekends, and possess the ability to operate both automatic and manual vehicles safely. This position offers a family-oriented work environment and various employee benefits like profit-sharing bonuses.

Qualifications

• Must have ASE Certification to provide service.
• Ability to work holidays and weekends as needed.
• Must have reliable transportation.
• Skills in operating automatic and manual vehicles.
• Ability to lift and move up to 75 pounds.
• Able to work in outdoor conditions with hazardous materials.

Responsibilities

• Provide fast and friendly customer service.
• Promote sales by explaining service benefits.
• Safely operate customer vehicles.
• Change oil, lubricate vehicles, and balance tires.
• Maintain cleanliness of tools and work environment.
• Follow company policies and procedures.

Skills

Customer service

Promoting sales

Communication

Vehicle operation

Technical skills

Education

ASE Certification

Job description

At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!

POSITION SUMMARY

As an Automotive Service Technician for Big O Tires, you will perform service and installation activities associated with store products and services in an accurate and timely manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide fast and friendly customer service
• Promote sales through explaining benefits of service and products to customers
• Maintain timely and professional communication with management, employees, vendors and customers
• Keep supervisor informed of any maintenance problems and/or any issues that need attention
• Safely operate customer vehicles with automatic and manual transmissions
• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights
• Unload transport trucks and warehouse tires and inspect disposed tires for adjustment
• Maintain a clean environment, tools and equipment, using company guidelines
• Know and adhere to company policies and procedures
• Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations

QUALIFICATIONS

• ASE Certification
• Availability to work holidays, weekends, and after regular business hours as needed
• Reliable transportation to work
• Ability to learn new concepts and use technical materials
• Ability to consistently operate a computer and other office productivity machinery
• Capability to safely operate automatic and manual transmission vehicles
• Willingness to work with hazardous materials and in outdoor weather conditions
• Complies with Personal Protection Equipment (PPE) regulations
• Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
• Ability to move and lift up to 75 pounds
• Ability to meet company requirements including successful pre‑employment drug screening, Motor Vehicle Report (MVR), and criminal background check

We are an equal opportunity employer, dedicated to a policy of non‑discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.