Alignment Service Technician

Big O Tires; Louisville (KY); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Training & development

Job summary

Big O Tires in Louisville, KY is seeking an Automotive Service Technician to perform service and installation activities with accuracy and efficiency. You will work on store products and services and provide excellent customer service.

The role requires lifting up to 75 pounds, operating both manual and automatic transmissions, and maintaining a clean, safe work area. ASE certification is recommended but not required, with training and development opportunities available to grow your skills and

Qualifications

• Customer service oriented with ability to communicate clearly with customers and teammates.
• Strong mechanical aptitude and willingness to learn vehicle systems and diagnostics.
• Commitment to safety and PPE regulations in all shop activities.
• Proficient with basic computer tasks and shop software as needed.

Responsibilities

• Provide fast and friendly customer service.
• Promote sales by explaining benefits of services and products.
• Maintain timely and professional communication with management, employees, vendors and customers.
• Keep supervisor informed of maintenance problems and issues needing attention.
• Safely operate customer vehicles with automatic and manual transmissions.
• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires; check and fill fluids; replace filters and lights.
• Maintain a clean environment, tools and equipment per company guidelines.
• Know and adhere to company policies and procedures.
• Use company checklists to ensure adherence to policies and expectations.

Skills

Customer service

Mechanical aptitude

Safety awareness

Computer skills

Tools

Automotive tools

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Training & development
• Vision insurance

At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!

POSITION SUMMARY

As an Automotive Service Technician for Big O Tires, you will perform service and installation activities associated with store products and services in an accurate and timely manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide fast and friendly customer service
• Promote sales through explaining benefits of service and products to customers
• Maintain timely and professional communication with management, employees, vendors and customers
• Keep supervisor informed of any maintenance problems and/or any issues that need attention
• Safely operate customer vehicles with automatic and manual transmissions
• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights
• Maintain a clean environment, tools and equipment, using company guidelines
• Know and adhere to company policies and procedures
• Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations

QUALIFICATIONS

• ASE Certification recommended but not required
• Availability to work holidays, weekends, and after regular business hours as needed
• Reliable transportation to work
• Ability to learn new concepts and use technical materials
• Ability to consistently operate a computer and other office productivity machinery
• Capability to safely operate automatic and manual transmission vehicles
• Willingness to work with hazardous materials and in outdoor weather conditions
• Complies with Personal Protection Equipment (PPE) regulations
• Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
• Ability to move and lift up to 75 pounds
• Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin.

We are committed to building a culturally diverse faculty.