Service Technician

NorthPoint Development; Olde West Chester (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with 100% match up to 6%

Scholarships and professional dev.

Reimbursement programs: childcare,Tu

HRA/HSA $2,000 annual contribution

Parental paid leave

Charitable contribution matching

Job summary

NorthPoint Development is seeking a Service Technician to join our real estate operations team. You will address resident service requests, troubleshoot and repair plumbing, HVAC, appliances, carpentry, and electrical systems, while ensuring compliance with OSHA/EPA regulations and community standards.

The role requires a high school diploma or GED, a valid driver’s license, and EPA HVAC certification, with a strong focus on customer service and safety.

Qualifications

• High School diploma, GED or related experience and/or training.
• EPA Universal HVAC Certification for refrigerant handling.
• Valid Driver’s License required.
• Excellent customer service experience preferred.
• Ability to lift up to 25 pounds and work indoors/outdoors.

Responsibilities

• Respond to resident service requests in a timely manner.
• Troubleshoot and repair plumbing, HVAC, appliances, carpentry and electrical systems.
• Comply with OSHA/EPA regulations.
• Maintain interior and exterior of community to meet standards.
• Assist in maintaining Fair Housing compliance and other laws.
• Perform additional tasks as assigned.

Skills

Customer service

Communication skills

EPA HVAC certification

Hand tools

Power tools

Safety compliance

Multi-tasking

Education

High school diploma or GED

Tools

Hand tools

Power tools

Measuring devices

Job description

Curious about a career with NorthPoint? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking for a Service Technician to join our team! NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision.

How We Put You First

At NorthPoint, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks:

• A selection of comprehensive medical, dental, and vision plans
• 401k with 100% match up to 6%, immediately vested upon enrollment
• Scholarships and paid professional development
• Robust Reimbursement Programs: Childcare, Tuition, Wellness, Cellphone
• $2,000 annual HRA and HSA contribution
• Parental Paid Leave
• Living Generously program with 100% charitable contribution match

What You’ll Do

• Ensure resident service requests are handled in a timely manner
• Troubleshoot and perform necessary repairs to the community including plumbing, HVAC, appliances, carpentry and electrical
• Comply with of OSHA/EPA regulations
• Maintain the exterior/interior of the community to exceed apartment living standards
• Ensures the community and staff follows Fair Housing regulations nationally/locally and other laws governing Multi-Family operations
• Any other additional task required

Are you passionate about pushing the limits?

Are you looking for the freedom to forge your future? If so, we want to talk to you!

Who You Are

• High School diploma, GED or related experience and/or training
• Must have a valid Driver’s License
• Background in excellent customer service
• EPA Universal HVAC Certified for refrigerant recycling
• Provide own hand tools and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices
• Must be able to transport items weighing up to 25 pounds
• Proficient communication skills both verbal and written
• Ability to multi-task and strong organizational skills are required
• Able to be on-call for responding to after-hours emergencies
• Must be able to perform work both inside and outside
• Excellent attitude, teamwork skills and self-motivated
• Energetic, resourceful, and hands-on individual with a strong service orientation
• Able to approach problems both logically and creatively
• Confident and knowledgeable when interacting with all team members & outside parties
• Sensitive to confidential information and matters
• Ability to work in a team environment and help teammates as necessary
• Daily ascending/descending of stairs and occasionally of ladder to perform work orders
• Must be able to perform work both inside and outside
• Continuous walking and standing
• Must be able to remain in a stationary position for long periods of time
• Must be able to move, bend, squat, stoop, twist, climb stairs and turn to perform day to day responsibilities
• Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.