Service Technician

Rawhide Harley-Davidson; Olathe (KS); On-site; USD 40,000 - 60,000; Full time

Job summary

Rawhide Harley-Davidson in Olathe, Kansas is looking for a Service Technician to repair, customize, and maintain both customer and dealer owned motorcycles. This role requires completion of formal training programs, a valid driver’s license with motorcycle endorsement, and a positive, detail-oriented attitude. The technician will be responsible for performing quality service work, maintaining cleanliness in the work environment, and assisting customers. Join us to contribute to the motorcycling lifestyle in a rewarding environment.

Qualifications

• Completion of factory authorized formal training programs such as MMI Service School or equivalent work experience.
• Equipped with proper tools.
• Valid driver’s license and motorcycle endorsement.
• Attention to detail and ability to work flexible hours.

Responsibilities

• Repair and maintain customer and dealer owned motor vehicles.
• Perform service and customization work according to factory specifications.
• Notify managers of delays and maintain cleanliness in the work area.

Skills

Attention to detail

Positive attitude

Ability to handle tools

Flexible schedule

Education

High school diploma or equivalent

Completion of factory authorized training programs

Tools

Proper tools for servicing motorcycles

Job description

JOB TITLE: Service Technician

DEPARTMENT: Service

SUPERVISOR: Service Manager

SUMMARY DESCRIPTION

Repair, customize, maintain, or overhaul both customer and dealer owned motor vehicles as close to the allotted time schedule as possible with excellent quality.

DUTIES AND RESPONSIBILITIES

• Accept work assignments from Service Writer/Manager.
• Request parts for the job as early as possible when needs become known.
• Perform service, repair and customization work in accordance to factory specifications.
• Notify Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of delay.
• Keep customers’ vehicle cleaner than when it was dropped off.
• After job is finished ensure proper completion and filing of paperwork.
• Keep work area as clean as possible and assist others with maintaining shop cleanliness.
• Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
• Maintain technical qualification by completing any necessary training programs assigned to you by the Service Manager.
• Perform other related duties as assigned or requested.

SUPERVISORY RESPONSIBILITIES

• None

QUALIFICATIONS & JOB REQUIREMENTS

• Completion of factory authorized formal training programs such as MMI Service School or equivalent work experience.
• Equipped with proper tools.
• Maintain a positive attitude and relationship with all other employees.
• Capable of pushing and loading motorcycles.
• High school diploma or equivalent.
• Valid driver’s license and motorcycle endorsement.
• Passion for the motorcycling lifestyle and riding community.
• Attention to detail.
• High energy level needed.
• Ability to work a flexible schedule including weekends, Holidays, and evenings.
• Proficient in meeting deadlines on a timely manner.

PHYSICAL DEMANDS

• Requires the use of both hands.
• Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material.
• Requires the ability to balance and push a 600+lb motorcycle.

WORKING CONDITIONS

• The noise level in the work environment is usually loud.
• Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
• Occasionally exposed to exhaust fumes or other airborne particles.
• Frequently works near moving mechanical parts.