Service Technician

Jobvite, Inc.; North Shreveport (LA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Sign-on bonus

On-call pay

Company vehicle

Uniforms provided

Medical benefits

Dental benefits

401k & profit sharing

Paid holidays

Vacation

Disability insurance

Life insurance

Town Shares program

Job summary

Whaley Foodservice, LLC is a leading commercial kitchen equipment repair provider in the Southeast with over 600 employees across 31 locations. Pay rate is $22.00-27.00/hour, with a sign-on bonus potential for experienced technicians and a comprehensive benefits package.

We offer a company vehicle and cell phone, uniforms, tools, and ongoing education and industry certification opportunities. Expect extensive travel to work sites, on-call weekends, and a commitment to safety and customer service.

Qualifications

• 1+ year of experience in commercial cooking equipment, refrigeration, or HVAC.
• Ability to diagnose and troubleshoot independently.
• Good driving record and safety-conscious work ethic.

Responsibilities

• Diagnose, troubleshoot, and repair commercial kitchen equipment, refrigeration, or HVAC.
• Provide repair status updates to customer and branch.
• Order parts or communicate parts needs to branch.
• Complete service calls accurately and promptly.
• Audit truck stock to ensure required parts are available.
• Maintain service vehicle, tools, and uniforms per company standards; meet on-call requirements.

Skills

Troubleshooting

Electrical knowledge

Mechanical skills

Customer communication

Driving skills

Education

Journeyman License

Tools

CFESA certification (nice to have)

Job description

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.

Pay Rate: $22.00-27.00/hour*

We Offer:

• SIGN-ON BONUS POTENTIAL FOR EXPERIENCED TECHNICIANS
• Competitive Salary & On-call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401k& Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)
• Enjoy the benefits of our Town Shares Program – share in our company’s success!

Primary Responsibilities:

• Properly diagnose, troubleshoot, and repair commercial cookingkitchenequipment, refrigeration, or HVAC.
• Communicates repair status updates with customer and branch office.
• Communicate parts order(s) with branch.
• Completes service calls accurately and in a timely manner.
• Audits truck stock to ensure required parts are stocked.
• Maintain service vehicle, tools, and uniforms consistent with Whaley standards and safety first.
• Meet on-call requirements.

Minimum Requirements:

• Must be at least 18 years of age.
• Valid Driver's license and driving record that aligns with our safety standards.
• Completion of a satisfactory background check and drug screen is required.
• 1 Year of applicable experience in at least one skill set: commercial cooking equipment, commercial refrigeration, or commercial HVAC.

Skills, Abilities and Other Requirements:

• Ability to work independently
• Ability to accurately diagnose and troubleshoot automotive, electrical, installation, and mechanical background is a plus.
• Journeyman License and or CFESA certification not required but would be a plus.
• Strong attention to detail.
• Excellent communication and soft skills.
• Good driving record.

Working / Environmental Conditions:

• Regularly lift and/or move up to 50 pounds; frequently lift and/or move up to 100 pounds; and occasionally lift and/or move more than 100 pounds with assistance.
• Repeated bending, twisting, stooping, kneeling, and climbing up and down ladders.
• Extensive daily travel to work site location.
• Exposure to hot grease from fryers.
• On-call weekend rotation (frequency varies with branch size).
• Occasional to frequent exertion in high temperature environment (over heated kitchens, rooftops, etc.).

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.