Service Technician

Rock Region METRO; North Little Rock (AR); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Employer-paid life insurance

457(b) retirement plan

In-house training

Job summary

Rock Region METRO, Arkansas’ largest public transit agency, is seeking a Service Technician to perform daily servicing of vehicles and equipment, maintain cleanliness, and assist in safe operations. The role includes driving vehicles, recording maintenance, and ensuring compliance with METRO policies and safety regulations.

The position emphasizes teamwork, responsible driving, and adherence to pre-employment and ongoing safety requirements, including background checks and a CDL with Passenger

Qualifications

• High school diploma or equivalent required.
• Must be at least 21 years old.
• Must possess valid Driver’s License and CDL with Passenger Endorsement.

Responsibilities

• Service METRO vehicles and equipment; check, top off fluids, and record fluids.
• Clean interiors/exteriors, windows, upholstery, and parts; maintain clean work area.
• Drive and park METRO vehicles following safety policies and traffic laws.
• Install/remove METRO signs as directed.

Skills

Safe driving

Defensive driving

Auto maintenance

Reading/writing math

Time management

Team player

Education

High school diploma or equivalent

Tools

CDL with Passenger Endorsement

Job description

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Shift Differential
• Bi-weekly Pay
• Direct Deposit
• Credit Union Membership
• Minority Lead Workforce
• Uniforms Provided
• Fulfilling Work
• Community Service
• Work-Life Balance
• Post High School Education Not Required

SERVICE TECHNICIAN JOB DESCRIPTION

This position is responsible for daily servicing of all METRO vehicles and equipment. This involves checking, filling 'topping off' and recording all fluids, and daily cleaning. Performs all phases of interior and exterior METRO vehicle cleaning, which includes, but is not limited to, windows, walls, floors, ceilings, dome lights, handrails, seats, upholstery, gum removal, graffiti removal, trash removal, air conditioning condensers, accessibility lifts, and wheels.

Also includes driving and parking of vehicles, cleaning individual piece parts and sub-assemblies using various chemicals in a safe and professional manner, while maintaining a clean, efficient and safe work area. Operates METRO vehicles while in strict compliance with METRO policies, directives, and procedures and all Federal and Arkansas traffic laws and regulations. This includes using proper defensive driving techniques. Relocates METRO vehicles and directs incoming traffic into the METRO division. Installs and removes interior METRO approved signs as directed.

KNOWLEDGE AND ABILITIES

A. Knowledge of:

• Safe driving practices.
• Knowledge of and the ability to employ standard defensive driving techniques.
• Automotive preventative maintenance requirements

B. Ability to:

• Learn METRO’s policies and procedures.
• Read, write, and make basic mathematic calculations.
• Work varied hours to cover scheduled operations.
• Exercise good judgment and problem-solving skills.
• Understand and follow oral and written instructions spoken or written in English.
• Efficiently manage time and workload, which includes prioritizing, organizing, and following-through on a variety of tasks, assignments, and projects to meet deadlines.
• Bend, stoop, reach, twist, and push/pull and lift up to 85 pounds in a proper safe manner.
• Take initiative and be a productive, contributing member of a team.
• Operate vehicles safely and efficiently.
• Work in confined spaces, awkward physical positions, and at various heights
• Ability to hear directions given; distinguish vehicular problems associated with trouble shooting repairs; visually perform essential functions for satisfactory job performance.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

• Graduation from high school or equivalent.

B. Required Prior Experience:

• Must be at least twenty-one (21) years of age,
• Overall knowledge of automobile and be experienced in the use of tools to perform related work.

C. Special Requirements, including Licenses and/or Certifications:

• Must possess a valid Driver’s License and have the ability to obtain and maintain a valid Class B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles.
• Must have a good driving record as defined by METRO.
• Must have the ability to pass a pre-employment background check, a DOT medical examination, and drug screen.