Service Technician

AUTEC; North Carolina; On-site; USD 45,000 - 66,000; Full time

Job summary

AUTEC Car Wash Systems and Peak Wash Solutions is seeking a hands-on Service Technician to install, troubleshoot, and maintain car wash equipment in the field. The role emphasizes working with customers, solving problems, and delivering high quality results at client sites.

Responsibilities include installation, maintenance, repairs, and providing basic training while traveling to customer locations in a company vehicle. Safety and clear communication are essential to success.

Qualifications

• Background in service, maintenance, or repair—mechanical, electrical, or both.
• Car wash or similar equipment experience is a plus.
• Ability to read diagrams, manuals, and technical documentation.

Responsibilities

• Install, test, and commission equipment at customer sites.
• Perform preventative maintenance and respond to service calls.
• Troubleshoot mechanical, electrical, and system issues quickly.
• Work across electrical, plumbing, hydraulic, and mechanical components.
• Travel to customer locations with a company vehicle.
• Provide basic training and ensure a positive service experience.
• Log service activity, parts usage, and updates accurately.
• Follow safety protocols and meet company and industry standards.

Skills

Technical Experience

Troubleshooting

Mechanical Aptitude

Reading Schematics

Physical Capacity

Driver's License

Customer Focus

Job description

Job Description

AUTEC Car Wash Systems and Peak Wash Solutions are growing, and we're looking for a skilled, hands-on Service Technician who takes pride in solving problems, working with customers, and delivering high-quality results in the field.

This is more than a service role it's an opportunity to build technical expertise, work with advanced equipment, and play a key role in keeping our customers up and running.

What You'll Do

• Install & Commission Equipment
  Bring our car wash systems to life by installing, testing, and ensuring full operational readiness at customer sites.
• Maintain & Repair Systems
  Perform preventative maintenance and respond to service calls to keep equipment running safely and efficiently.
• Troubleshoot & Diagnose
  Identify mechanical, electrical, and system issues quickly - then implement effective, long-term solutions.
• Hands-On Technical Work
  Work across electrical, plumbing, hydraulic, and mechanical components with confidence and precision.
• Travel & Field Service
  Travel to customer locations with a company-provided service vehicle, maintaining a professional and organized mobile workspace.
• Customer Support & Training
  Serve as a trusted partner to customers - answer questions, provide basic training, and ensure a positive service experience.
• Documentation & Communication
  Accurately log service activity, parts usage, and updates to keep internal teams and customers informed.
• Safety & Compliance
  Follow all safety protocols and ensure every installation and repair meets company and industry standards.

What We're Looking For

• Technical Experience
  Background in service, maintenance, or repair - mechanical, electrical, or a combination of both (car wash or similar equipment experience is a plus).
• Strong Troubleshooting Skills
  Ability to think critically, diagnose issues, and take initiative to resolve problems in the field.
• Mechanical Aptitude
  Comfortable working with tools, equipment, and systems in a hands-on environment.
• Blueprint & Schematic Reading
  Ability to read and interpret diagrams, manuals, and technical documentation.
• Physical Capability
  Able to lift up to 75 lbs, climb ladders, and work in a variety of environments and conditions.
• Driver Requirements
  Valid driver's license with a clean driving record.
• Customer-First Mindset
  Professional, dependable, and able to communicate clearly with both customers and internal teams.

Why This Role Matters

You're not just fixing equipment you're keeping businesses running. Your work directly impacts our customers' success, uptime, and experience. If you enjoy working independently, solving real-world problems, and continuously learning, this role offers strong long-term growth.