Service Technician

Performance Health Holdings, Inc.; Louisville (KY); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to join their innovative team. This remote-based position involves troubleshooting and repairing rehab medical devices and fitness equipment, ensuring optimal functionality before customer visits. With a strong emphasis on customer service, the role requires a proactive approach to problem-solving and excellent communication skills. The company provides all necessary tools, including a van and laptop, to ensure you can perform your job effectively. If you're looking for a rewarding career with opportunities for growth in a supportive environment, this role is perfect for you.

Benefits

Company Van

Laptop

Cell Phone

Company Credit Card for Expenses

Qualifications

• 1-2 years of experience as a service technician for medical and fitness equipment.
• Strong work ethic and proven successful track record in service roles.

Responsibilities

• Perform troubleshooting, mechanical and electrical repairs on rehab devices.
• Ensure all equipment is functional before leaving customer facilities.
• Complete related paperwork and manage vehicle inventory.

Skills

Customer Service Skills

Mechanical Experience

Electrical Experience

Organizational Skills

Time Management Skills

Education

High School Diploma or Equivalent

Tools

Medical Equipment

Fitness Equipment

Job description

Performance Health is looking for a Service Technician in Cincinnati or Dayton OH to join our team. As a Service Technician, you provide troubleshooting, mechanical and electrical repair, calibration, and safety inspection of rehab medical devices and exercise equipment. The Service Technician learns and follows manufacturer guidelines relative to repair of devices. Training is supplied by a mentorship program with other technicians, manufacturers and online training courses.

To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Duties & Responsibilities

• Following specific manufacturer, Federal, State and BRH guidelines related to all repairs


• Determining equipment, tools and maps needed to complete delivery or install


• Exchanging of electrotherapy devices and/or accessories for repair


• Ensuring all equipment is fully functional before leaving customers facility


• Relaying any specific problems to Service Manager and/or Capital Service team following each delivery


• Completing all related paperwork and managing vehicle inventory


• Performing other duties as assigned

Job Qualifications

• High school diploma or equivalent


• 1-2 years of experience as a medical equipment and/or fitness equipment service technician


• Valid driver's license and a clean driving record


• Electrical/hydraulic and mechanical experience


• Strong customer service skills


• Ability to lift 50+ pounds


• Strong work ethic with a proven successful track record


• Organizational and time management skills


• Excellent verbal and written communication skills

Company van, laptop, cell phone are all provided. Remote based position and will not be commuting to a centralized office location. Company credit card is supplied for any field expenses needed to complete a task. All tools to perform job are supplied by Performance Health.

Performance Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity, sexual orientation, race, color, religion, national origin, disability status, protected Veteran status, age, genetic information, and any other characteristic protected by law.