Service Technician

championhomes; Lancaster (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401k Plan with Company Match

Paid Vacation

Paid Holidays

Medical

Dental, Vision, and Life Insurance

Job summary

Champion Home Builders, Inc. is seeking a Service Technician to handle warranty work on sold homes in the United States. The role is crucial for ensuring customer satisfaction through effective repairs of common service issues on manufactured homes.

Applicants should posses a high school diploma or equivalent, have excellent communication skills, and a clean driving record. Join Champion to build a satisfying and safe workplace.

Qualifications

• Ability to troubleshoot, reason, and solve problems.
• Excellent communication, both written and verbal.
• Must provide valid driver's license and have a clean driving record.

Responsibilities

• Execute warranty work on sold homes according to service orders.
• Manage work schedule by making customer appointments.
• Maintain company vehicle and tools while ensuring cleanliness.

Skills

Troubleshooting

Communication (written and verbal)

Carpentry skills

Customer relations

Computer literacy

Education

High school diploma or GED

Job description

Good Life Begins With A Good Company.

Champion Home Builders, Inc. wants YOU! We are seeking to hire a Service Technician to join our team in the Laurinburg, NC region.

WHAT DO WE OFFER?

• 401k Plan with Company Match
• Paid Vacation
• Paid Holidays
• Medical
• Rx
• Dental, Vision, and Life Insurance

WHO IS CHAMPION HOME BUILDERS, INC.?

For decades, Champion has served as a leader in the manufactured housing industry and one of the largest mobile and modular home builders in North America. Champion offers many factory-built solutions, from single-family and multi-family homes to commercial and government buildings. Our manufactured homes, modular homes, mobile homes, park models, and commercial modular buildings can be found throughout the United States and western Canada.

Throughout the organization, we act with integrity and respect. We take pride in our craftsmanship and build strong relationships with our customers, suppliers, and our employees. We know that we would not be successful without our team. In return for hard work and dedication, our goal is to provide a safe, productive, and enjoyable workplace for every employee.

FLSA Status: Non-exempt

Prepared By: Corporate Human Resources

Summary

Execute warranty work on sold homes per the service work order by performing the essential duties below. The Home Service Technician is key to a successful customer service experience. The main responsibility of this position is to repair common service issues associated with a new manufactured home. A major objective is to ensure customers are happy & stay happy with their new home.

Essential Duties and Responsibilities

• Manage work schedule by making appointments with customers.
• Pick up parts from factory as needed and verify parts with orders.
• Install new parts or repair issues per work order.
• Maintain logbook as per Department of Transportation.
• Maintain company vehicle, keeping it clean, stocked, and serviced regularly.
• Complete work orders and return them to the factory by mail or personal delivery.
• Possess carpentry skills in trim work, roofing, window replacement, door realignment, drywall repairs, siding, flooring, plumbing, and electrical.
• Repair or replace toilets, water heaters, light fixtures, door and cabinet hardware.
• Maintain company tools and materials; inform management of any issues.
• Represent Champion Home Builders with a friendly attitude and professional appearance.
• Demonstrate strong customer relation skills.

Qualifications

• Ability to troubleshoot, reason, and solve problems.
• Excellent communication, both written and verbal. Understand and execute instructions.
• Computer literate (Microsoft Word, Outlook, Excel).
• Understand and comply with work safety policies and procedures.
• Must provide valid driver's license and hold a clean driving record.

Education and/or Experience

High school diploma or general education degree (GED); or six months to one‑year related experience and/or training; or equivalent combination of education and experience.

EEO Statement

Champion Home Builders is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E‑Verify Program.