Service Technician

Havertys Furniture; Lakeland (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Furniture Repair and Refinish Technician who enjoys hands-on work and has a knack for building and repairing. This role offers a unique opportunity to visit customers' homes, providing essential repair services for furniture and upholstery. With comprehensive training and a competitive pay structure, you'll be equipped to succeed. Join a supportive team that values your skills and offers a range of benefits, including a generous 401K match and opportunities for advancement. If you have a passion for craftsmanship and customer service, this position is perfect for you!

Benefits

Paid Comprehensive Training

401K with Company Match

Generous Benefits Package

Paid Time-Off

Substantial Associate Discount

Bonus Program for Referrals

Educational Financial Assistance

Complimentary Health and Wellness Program

Qualifications

• Proven ability to work with hands and repair furniture.
• Must have a valid driver’s license and good driving record.

Responsibilities

• Visit customers’ homes to repair furniture and upholstery.
• Create accurate reports of damaged merchandise for the Customer Service team.

Skills

Mechanical Aptitude

Customer Service Skills

Communication Skills

Education

High School Graduate or GED

Technical School Graduates

Job description

Job Description

Furniture Repair and Refinish Technician

Do you like to work with your hands building or repairing things? Have you built wood shelves or refinished furniture? Do you think you can reupholster your favorite lounge chair and don’t mind working alone? If the answer is yes, then Havertys Furniture has the perfect position for YOU!

Our furniture repair and refinish technicians earn ($20 - $30 per hour), are provided with 3 weeks of hands-on furniture repair paid training and are given a company repair van to drive.

Pay: $20 - $30 an hour, based on experience.

Schedule: Tuesday – Saturday. 8-hour days.

This is your Opportunity to:

• Visit customers’ homes and repair merchandise (Furniture, Upholstery, Cabinets, Leather, etc.) using methods and materials such as Burn-in Soft Fill, Bondo, dry powders for color, aerosol lacquers, shading lacquers, buffing fine scratches from dressers, nightstands, and tabletops, and gluing and clamping components (Training provided).
• Drive company-provided technician van to customer homes. Return van to store after shift.
• Evaluate furniture repairs and actions needed to satisfy our customers.
• Represent Havertys Furniture professionally while visiting the customers' homes and inspecting their furniture.
• Inspect, repair furniture, and help to resolve the customers' furniture-related issues.
• Create accurate on-site home reports, with photos and description of damaged merchandise for the Customer Service team to review.
• Inspect and keep the service van and tools in good condition.

Earning Opportunity:

• Furniture Repair and Refinish Technicians earn $20 - $30 per hour.
• Get Paid Daily . Team members now have the flexibility to Draw Pay between pay cycles.

We Offer:

• Paid comprehensive training.
• Flexibility to draw pay between pay cycles with our Daily Pay Program.
• 401K program with a company match of 4%.
• Generous benefits package with premier medical, dental, and vision partners.
• Paid time-off includes vacation, sick time, personal days, company holidays.
• Ability to advance within the company if desired.
• Opportunities to give back to the community.
• Substantial associate discount on our quality merchandise.
• Bonus program for Team Member Referrals.
• Educational financial assistance.
• Complimentary health and wellness program.

Job Requirements

Qualifications:

• Must be 21 and have a valid driver’s license and good driving record
• Must have a current Driver’s License and have a clean driving record with minimal moving violations.
• Must be able to achieve DOT Certification (company paid).
• High school graduate or GED.
• Technical school graduates preferred.
• Proven ability to work with hands, build and repair with demonstrated mechanical aptitude.
• Candidates must successfully complete a physical assessment to be considered for the position.
• Able to communicate effectively using speech, hearing, and customer service skills.
• Must be able to pass background requirements and drug screen including THC testing.

Work Environment:

• Work from service truck and visit customers’ homes, Tuesday – Saturday. 8-hour days.
• Must wear proper Havertys-provided uniforms, steel-toed work boots/shoes required, safety gear when applicable. Returning the service vehicle to the store each night.

Physical Demands:

• Must successfully complete a physical assessment to be considered for the position.
• Must be able to move up to 90 pounds, including lifting, carrying, pushing, and pulling furniture.
• The role involves driving, going in and out of customers' homes, and properly handling materials.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be considered to enable individuals with disabilities to perform the essential functions.

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior.

Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.