Service Technician

Ingersoll Rand; Indianapolis (IN); On-site; USD 34,440 - 55,104; Full time

Job summary

Ingersoll Rand is seeking a Field Service Technician to install, troubleshoot, repair, and maintain all makes of rotary screw and reciprocating air compressors and related components. You will use precision measuring tools and read diagrams to diagnose issues and ensure equipment operates to customer specifications.

The role requires on-site work across a defined service radius, daily travel, and periodic on-call duties.

Qualifications

• 2+ years experience troubleshooting industrial/commercial mechanical systems.
• Valid driver’s license with clean record.
• On-call readiness; 24/7 availability during 1-week cycles.
• Physically capable of lifting and bending; must pass safety policy.
• High School Diploma or equivalent required.

Responsibilities

• Communicate effectively with customers and coworkers.
• Install, troubleshoot, repair, and maintain rotary screw and reciprocating compressors and related components.
• Promote maintenance services, diagnostics, audits and leak detection to customers.
• Perform preventative maintenance and coordinate parts with the Service Coordinator.
• Assist and train apprentices and Field Service Technicians.

Skills

Troubleshooting

Reading schematics

Network installations

Vibration troubleshooting

Air quality knowledge

Office software

Education

High school diploma or equivalent

Tools

Handheld devices

Job description

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title: Service Technician
Pay: $25.00 - $40.00 per hour depending on qualifications and experience. This is a full‑time, hourly position.
Schedule: Monday - Friday 7:30 AM - 4:30 PM
Location: Ithaca, NY; Horseheads, NY; Watkins Glen, NY; Binghamton, NY; Corning, NY; Erie, PA; Elmhurst, IL; Livonia, MI; Indianapolis, IN; Hamilton, OH; Toledo, OH

In addition, we often need technicians who live well outside of our customer center location. This role is typically not eligible for relocation. If a position is not currently open in an area, we will reach out to qualified candidates once an opening is available. We look forward to talking with you!

About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission‑critical flow creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end‑markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment and must have knowledge of all operations and parts manuals associated with all equipment.

Responsibilities

• Effectively communicates verbally and in writing with customers and co‑workers.
• Provides technical assistance on equipment pre‑commissioning and start‑ups, installations, and repairs of compressed air systems, including hands‑on work to assure equipment operates to customer’s requirement with limited guidance from the Master Technician.
• Increases Ingersoll Rand customers’ awareness of how Ingersoll Rand products, services, and solutions (such as Preventative Maintenance, Diagnostics, Audits and Leak Detection) can benefit their operations.
• Performs preventative maintenance on Ingersoll Rand compressed air equipment and collaborates with the Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Assists and trains apprentices and Field Service Technicians.

Requirements

• 2+ years experience troubleshooting industrial/commercial mechanical systems.
• Valid driver’s license for a minimum of 12 months with no major or frequent traffic violations (e.g., DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years).
• Every service technician is required to be on‑call; not on‑call for the first 90 days. This is shared with every service tech and requires being available 24/7 for the 1‑week duration where you will go to customer sites. On‑call weeks can be as often as every 4 weeks or greater.
• Position is highly physical and requires regular use of hands, fingers, walking, stooping and kneeling; must regularly lift and/or move weight limits in line with the safety policy.
• High School Diploma or equivalent required.

Core Competencies

• Able to read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic Air Quality (system compressor/dryer – air treatment).
• Operating knowledge of Microsoft Office software and other basic computer usage; working proficiency with handheld computer (e.g., Smartphone, iPad) and network bases.
• Maintain proper business travel practices in a cost‑efficient manner.

Preferences

• Industrial air compressor maintenance & knowledge.
• EPA Certification.
• Veterans/Active‑Duty Military are encouraged to apply.

Travel & Work Arrangements/Requirements

• Service Technicians will travel daily within a 3‑hour radius within our service area.
• A company vehicle and fuel card will be provided.