Service Technician

Ingersoll Rand; Illinois; On-site; USD 34,000 - 48,000; Full time

Job summary

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division installs, troubleshoots, repairs, and maintains air compressors and related components at customer sites across the greater Illinois area. You will diagnose issues with precision tools and follow safety protocols while delivering exceptional service.

This full-time, hourly role requires a valid driver's license, on-call availability after a 90-day period, and the ability to lift heavy equipment.

Qualifications

• 2+ years experience troubleshooting industrial/mechanical systems.
• Valid driver's license for at least 12 months with clean record.
• On-call availability after 90 days; schedule includes 24/7 coverage for 1 week.
• Physical requirements: lift/move weight per safety policy.
• High School Diploma or equivalent required.

Responsibilities

• Install, troubleshoot, repair, and maintain rotary screw and reciprocating compressors and related components.
• Interact with customers to address equipment concerns and provide technical assistance.
• Coordinate with Service Coordinator to order parts and supplies for installations and repairs.
• Train apprentices and fellow technicians in preventive maintenance and diagnostics.
• Travel within defined radius to service customer sites and ensure uptime.

Skills

Wiring schematics

Network installations

Vibration troubleshooting

Air quality systems

MS Office proficiency

Education

High School Diploma

Tools

Microsoft Office

Handheld devices

Job description

Job Description

Job Description

Job Title: Service Technician

Pay: $25.00 - $35.00 per hour depending on qualifications and experience. This is a full-time, hourly position.

Schedule: Monday - Friday 7:30AM - 4:30 PM

About Us:

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview:

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

Responsibilities

In addition to performing preventative maintenance on Ingersoll Rand compressed air equipment, our service techs will interact with customers to address existing and unanticipated equipment concerns. Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs. All service technicians will assist and train apprentices and Field Service Technicians.

• Effectively communicates verbally and in writing with customers and co-workers.
• Provides technical assistance on equipment pre-commissioning and start-ups, installations, and repairs of compressed air systems. Including "hands-on" work to assure equipment operates to customer’s requirement with limited guidance from the Master Technician.
• Increases Ingersoll Rand customers awareness of how Ingersoll Rand products, services, and solutions, such as Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.

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Requirements

• 2 years+ experience of troubleshooting industrial/commercial mechanical systems.
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• Every service technician is required to be on-call, but you will not be on-call for the first 90 days to get used to the schedule. This is shared with every service tech, and it requires being available 24/7 for the 1-week duration where you will go to customer sites. On-call weeks can be as often as every 4 weeks or greater than 4 weeks, but that will be determined by the hiring manager.
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy.
• High School Diploma or equivalent required.

Core Competencies

• Able to read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic Air Quality (system compressor/dryer - air treatment).
• Operating knowledge of Microsoft office software and other basic computer usage. Working proficiency with handheld computer (i.e. Smartphone, iPad) and network bases.
• Maintain proper business travel practices in a cost-efficient manner

Preferences

• Industrial air compressor maintenance & knowledge.
• EPA Certification.
• Veterans/Active-Duty Military are encouraged to apply.

Travel & Work Arrangements/Requirements

• Service Technicians will travel daily in a 3-hour radius within our service