Service Technician

Ingersoll Rand; Kent (WA); On-site; USD 52,000 - 83,000; Full time

Benefits offered by this job

Company vehicle

Health benefits

401(k) with company match

Paid time off

Job summary

Ingersoll Rand is seeking a Service Technician to install, troubleshoot, repair, and maintain various air compressor systems across multiple locations. The role involves hands-on work, on-call rotation, and daily travel within a defined service area.

You will use precision tools and consult equipment manuals to ensure reliability and customer satisfaction, while collaborating with the team to order parts and support apprentices.

Qualifications

• Must have 2+ years experience troubleshooting industrial/commercial mechanical systems.
• Valid driver's license for at least 12 months with clean record.
• On-call requirement after 90 days; 24/7 availability during on-call weeks.
• Position is highly physical; regular lifting and mobility required.
• High School Diploma or equivalent required.

Responsibilities

• Install, troubleshoot, repair, and maintain rotary screw and reciprocating air compressors.
• Collaborate with Service Coordinator to order parts and assist apprentices.
• Communicate effectively with customers and coworkers, in writing and verbally.
• Provide pre-commissioning and start-up support for compressed air systems.

Skills

Read wiring schematics

Advanced network installations

Vibration troubleshooting

Air quality knowledge

Microsoft Office proficiency

Travel readiness

Education

High school diploma or equivalent

Tools

Microsoft Office

Handheld devices

Job description

BH Job ID: BH-4244-10

SF Job Req ID: Service Technician

Job title: Service Technician

Schedule: Monday - Friday, 7:30 AM - 4:30 PM

Hourly Range: $25.00 - $40.00, weekly pay, based on experience, skills, qualifications, and geographic location. In addition to base pay, Ingersoll Rand offers a comprehensive benefits package, career development opportunities, and company-sponsored training.

Locations

• Minneapolis, MN
• Milwaukee, WI
• Kansas City, MO
• Des Moines, IA
• Denver, CO
• Omaha, NE
• West Fargo, ND
• Wichita, KS
• Portland, OR
• Seattle, WA
• Kent, WA

About Us

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

Responsibilities

• In addition to performing preventative maintenance on Ingersoll Rand compressed air equipment, our service techs will interact with customers to address existing and unanticipated equipment concerns.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs. All service technicians will assist and train apprentices and Field Service Technicians.
• Effectively communicates verbally and in writing with customers and co-workers.
• Provides technical assistance on equipment pre-commissioning and start-ups, installations, and repairs of compressed air systems. Including "hands-on" work to assure equipment operates to customer's requirement with limited guidance from the Master Technician.
• Increases Ingersoll Rand customers awareness of how Ingersoll Rand products, services, and solutions, such as Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.

Requirements

• 2 years+ experience of troubleshooting industrial/commercial mechanical systems.
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• Every service technician is required to be on-call, but you will not be on-call for the first 90 days to get used to the schedule. This is shared with every service tech, and it requires being available 24/7 for the 1-week duration where you will go to customer sites. On-call weeks can be as often as every 4 weeks or greater than 4 weeks, but that will be determined by the hiring manager.
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy.
• High School Diploma or equivalent required.

Core Competencies

• Able to read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic Air Quality (system compressor/dryer - air treatment).
• Operating knowledge of Microsoft office software and other basic computer usage. Working proficiency with handheld computer (i.e. Smartphone, iPad) and network bases.
• Maintain proper business travel practices in a cost-efficient manner

Preferences

• Industrial air compressor maintenance & knowledge.
• EPA Certification.
• Veterans/Active-Duty Military are encouraged to apply.

Travel & Work Arrangements/Requirements

• Service Technicians will travel daily in a 3-hour radius within our service area.
• A company vehicle and fuel card will be provided.

Pay Range

• The pay range for this role is $25.00 - $40.00. The pay range considers a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location.

What We Offer

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment - as well as for our individual well-being. Our comprehensive benefits package is designed to empower you with the tools and support needed to take charge of your health and future.

Our benefits include healthcare coverage (medical, prescription, dental, and vision), wellness programs, life insurance, a 401(k) plan with company match, paid time off, and an employee stock program, among other offerings. These benefits, combined with our pay transparency and inclusive culture, reflect our commitment to supporting you at work and beyond.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.