Service Technician

Epiroc Drilling Solutions, LLC; Harrisburg (Dauphin County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health care coverage

Wellness program

401(k) plan

Paid vacation

Tuition reimbursement program

Job summary

Epiroc Drilling Solutions, LLC is seeking a Shop Service Technician to focus on preventative maintenance and repair of Epiroc equipment in Harrisburg. The successful candidate will perform inspections, troubleshoot, and ensure high-quality standards with minimal downtime.

Qualifications include a Certificate from a technical school or relevant experience, strong mechanical skills, and ability to manage multiple projects in a fast-paced environment. Epiroc offers a range of benefits including health care coverage and a 401(k) plan.

Qualifications

• Basic computer skills and familiarity with Epiroc equipment.
• Strong mechanical aptitude with experience in hydraulic and electrical systems.
• Possess own hand tools and ability to expand inventory as needed.
• Valid U.S. driver’s license with a good driving record.

Responsibilities

• Complete Pre‑delivery Inspections (PDI) on machines.
• Perform routine preventative maintenance and repairs.
• Run diagnostics on malfunctioning equipment and initiate repairs.
• Test and document operating parameters.

Skills

Basic computer skills

Strong mechanical aptitude

Ability to handle hydraulic systems

Experience with Epiroc equipment

Valid U.S. driver's license

Ability to travel for training

Education

Certificate of Completion for a technical or trade school

Tools

Hand tools

Job description

Shop Service Technician

Join Epiroc’s Parts and Services (PSD) Division in the USA. The role focuses on preventative maintenance, troubleshooting, and repair of Epiroc equipment, ensuring minimal downtime and high quality standards.

Responsibilities

Level 1

• Complete Pre‑delivery Inspections (PDI) on machines
• Perform routine preventative maintenance, troubleshoot, and repair all Epiroc products following manufacturer recommendations
• Ensure appropriate tools and equipment are on‑site and properly maintained
• Communicate service activities to the Service Coordinator promptly
• Adhere to company safety and environmental requirements, use PPE, and promote safety procedures
• Maintain courteous and professional demeanor with customers and internal staff

Level 2

• Run diagnostics on malfunctioning equipment, determine causes, and initiate repairs
• Work independently with minimal supervision, including hydraulic and electrical repairs
• Execute diagnostics and perform repairs on components
• Handle multiple projects and deadlines in a fast‑paced environment

Level 3

• Test and document operating parameters
• Complete detailed failure analyses, document root causes, implement corrective actions, and initiate warranty processes
• Serve as subject matter expert for other technicians and support training and development

Qualifications

Level 1

• Basic computer skills and familiarity with Epiroc equipment
• Strong mechanical aptitude with experience in industrial/commercial fluid power and low voltage electrical control systems
• Possess own hand tools and ability to expand inventory as needed
• Complete required trainings within specified time frames (TL1, PDI, schematics, Safe Start Modules, etc.)
• Maintain required U.S. Department of Labor, Mine Safety & Health Administration certificates or arrange to obtain them
• Valid U.S. driver’s license with a good driving record
• Travel may be required for training or support at other service centers

Level 2

• Minimum of a Certificate of Completion for a technical or trade school, or 2–5 years of relevant experience
• Working knowledge of hydraulic systems, powertrain function, and related components

Level 3

• Minimum of a Certificate of Completion for a technical or trade school, or 5+ years of relevant experience
• Demonstrated expertise in maintenance, overhauls, and repair of hydraulic and power train components

Benefits

• Eligibility begins the month after start date
• Health care coverage (medical, dental, vision, prescription, telemedicine)
• Wellness program
• Employee discounts
• Short and long‑term disability insurance
• Life and AD&D insurance
• Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
• Employee Assistance Program
• 401(k) plan
• Direct deposit
• Tuition reimbursement program
• Paid vacation
• Paid sick time

Epiroc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Employment at Epiroc is at‑will. Either party may terminate the employment relationship at any time with or without notice, for any reason not prohibited by statute.