Service Technician

Lewis Systems & Service Co. Inc.; Greensboro (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401(k) with company match

Paid time off & holidays

Parental leave

FCG University training

Company service truck

Job summary

Lewis Systems & Service Co. Inc. is seeking a dependable Service Technician to install, maintain, repair, and upgrade compressed air and vacuum equipment at customer sites across the Greensboro area.

You will diagnose issues, perform preventive maintenance, and respond to on-site service requests to ensure customer satisfaction. The role requires mechanical aptitude, a valid driver's license, and the ability to travel locally.

Qualifications

• High school diploma or equivalent; mechanical aptitude required.
• Experience in service-based organization preferred.
• Certifications in compressed air equipment are a plus.
• Ability to pass government background checks and regular drug screening.
• Must have a valid, unexpired driver’s license and good driving record.

Responsibilities

• Perform daily equipment checks to diagnose and repair problems with compressed air and vacuum equipment.
• Perform annual and semi-annual maintenance and testing on compressed air and vacuum systems.
• Respond to emergency calls during normal operating hours and outside of normal operating hours.
• Program, troubleshoot microprocessor and PLC-based equipment controls.
• Resolve customer-initiated technical issues.
• Work at customer site and travel to assist other technicians as needed.
• Build and maintain client relationships and serve as a technical resource to customers.

Skills

Mechanical aptitude

Problem-solving

Communication skills

Customer service

Self-motivation

Computer & service software

Own hand tools

Valid driver’s license

Reliability

Education

High school diploma or equivalent; ASSE 6040 preferred

Tools

Hand tools

Job description

About Us

Lewis Systems & Service, a leading provider specializing in air compressors, is hiring talented individuals to join their team. With a focus on delivering high-quality solutions, they offer comprehensive services including sales, installation, maintenance, repairs, and system upgrades. Join their team to make an impact in the air compressor industry, work with top manufacturers, and contribute to their commitment to customer satisfaction.

Visit our Website: www.lewissystemsinc.com

Summary

The Compressed Air and Vacuum Systems Service Technician serves as an ambassador for the Company and is responsible for repairs and maintenance of compressed air and vacuum equipment residing on client property. Services are performed on-site and on-demand to ensure complete customer satisfaction.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform daily equipment checks to diagnose and repair problems with compressed air and vacuum equipment before they occur.
• Perform annual and semi-annual maintenance and testing on compressed air and vacuum systems.
• Respond to emergency calls during normal operating hours and outside of normal operating hours.
• Program, troubleshoot microprocessor and PLC-based equipment controls.
• Resolve customer-initiated technical issues.
• Ability to start up and troubleshoot compressed air and vacuum equipment.
• Work at customer site.
• Build and maintain client relationships.
• Serve as a technical resource to customers.
• Partner with company sales representatives and management to increase service and aftermarket business.
• Ability to travel to assist other company technicians as needed.
• Complete daily reports and maintenance checklists as required and send them to the customer and company admin team.

Candidates with prior field experience with compressed air systems are encouraged to apply. Factory certifications for any type of compressed air equipment are not mandatory but would be beneficial.

Competencies

• Strong Mechanical and Problem-Solving Skills.
• Good Communication, Customer Service and Consultative Skills.
• Strong work ethic with ability to work under minimal supervision.
• Reliable and punctual
• Able to use a computer and service software.
• Must have own hand tools; however, the company can furnish.
• Company service truck provided.
• Must live within 1 hour of the Greensboro, NC facility.
• Willing to train the right candidate.

Requirements & Eligibility

• High school diploma or equivalent.
• Must have Mechanical Aptitude.
• Previous work history with a service-based organization.
• Certifications, such as Asse 6040, preferred but not required.
• The ability to pass government background checks and regular drug screening.
• Refrigeration Experience a plus but not required.
• Must have a valid, unexpired driver’s license.
• Good driving record.

Position Type / Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, but the candidate must be able to work flexible hours. Evening and weekend work may be required as job duties demand.

Travel

Local travel is expected with this position 100% of the time.

Work Environment

This job operates in Hospital Facilities, Industrial Plant or Service Shop environments. This role routinely uses hand and power tools as well as office equipment such as laptop computers, and smartphones.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position would require the ability to lift up to 50 pounds unassisted occasionally. Ability to climb and work on ladders and scaffolding.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Company Overview

Lewis Systems & Services operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Why Build a Career with Us?

Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits

Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training

FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities

At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer

Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.