Service Technician

Trek; Goleta (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible and fun company culture

Competitive health care – PPO & HDHP

Flexible Spending Accounts (FSA)

401(k) with match and ESOP

Tuition Reimbursement up to $15,000! (

Employee discounts on all product

Deep partner retail discount

Job summary

Trek Store Santa Barbara is hiring a Service Technician to care for bikes and keep customers riding happily. You’ll troubleshoot repairs, service all kinds of bikes, and get early hands-on exposure to brand-new models before they reach the sales floor.

We value stellar customer service, a willingness to learn, and a drive to develop skills as a technician. Prior mechanic experience isn't required—we’ll train you and help you grow with the Trek team.

Qualifications

• Stellar customer service chops and a willingness to learn
• Motivation to build skills as a bicycle technician
• Prior mechanic experience is not required; training provided

Responsibilities

• Troubleshoot repairs and service various bikes
• Hands-on work with brand new models before they hit the floor
• Build relationships with customers who trust you to keep their gear running smoothly

Skills

Customer service

Communication

Team focus

Self-motivation

Willingness to learn

Attention to detail

Hands-on tinkering

Job description

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Santa Barbara

Summary

Job Description

As a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.

We’re looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. So, if you’ve already worked as a mechanic, that’s great. But if not, we’ll train you.

What you’ll bring to the team

• Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
• Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
• Top-notch communication skills
• Impressive attention to detail and a love for tinkering ‘til you figure it out.
• Eagerness to learn the ins and outs of servicing bicycles
• A desire to continually learn proper service methods and new technologies
• Prior mechanic experience is not required!

Compensation Range

Hourly Rate $15.00 - $20.00

Trek Benefits

• Flexible and fun company culture
• Competitive health care – PPO & HDHP medical plan options
• Flexible Spending Accounts (FSA)
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discount

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish