Service Technician

TRC Talent Solutions; Georgia; On-site; USD 19,000 - 28,000; Full time

Job summary

TRC Talent Solutions is seeking a Service Technician in Norcross, GA to support device testing, repair, and configuration for a tech-focused client. The role is 1st shift with a pay rate of $17/hr, focusing on maintaining service quality and minimizing downtime.

Responsibilities include diagnosing issues, repairing components, installing OSes and drivers, inspecting incoming devices, and providing customer troubleshooting support.

Qualifications

• High school diploma or equivalent required; technical certification is a plus.
• Prior electronics repair or IT support experience preferred.
• Comfort with handheld devices, hardware, and software.
• Ability to follow technical procedures and document results clearly.

Responsibilities

• Identify issues with computers, laptops and related hardware.
• Repair or replace malfunctioning components (hard drives, memory, screens, power supplies).
• Install, configure and update operating systems, drivers and applications.
• Inspect devices for damage on receipt before repairs begin.
• Document repair issues and communicate with Project Leads.

Skills

Electronics repair

IT support

Attention to detail

Communication

Teamwork

Soldering

Education

High school diploma

Technical certification bonus

Tools

Soldering equipment

Diagnostic tools

Job description

Job Description

TRC is seeking a skilled Service Technician to support device testing, repair, and configuration for a tech-focused client in Norcross, GA.

Shift: 1st

Pay rate: $17/hr

Position Overview: This hands-on role plays a key part in maintaining service quality, minimizing downtime, and supporting efficient device processing.

Essential Job Duties & Responsibilities:

• Identify issues with computers, laptops, and other related hardware, including problems with performance, software malfunctions, and hardware failures.
• Repair or replace malfunctioning components, such as hard drives, memory, screens, and power supplies. Perform hardware upgrades, including adding RAM or upgrading processors.
• Install, configure, and update operating systems, drivers, and applications. Resolve software-related issues and ensure that devices are running smoothly.
• Inspect devices for damage or defects upon receipt to ensure that all incoming units are assessed for any issues before repairs begin.
• Document repair issues and communicate with Project Leads.
• Provide troubleshooting support for customers and end-users experiencing technical issues after device repairs.
• Repackage and label repaired devices for shipping.
• Support continuous improvement initiatives and follow process guidelines.

Qualifications & Requirements:

• Previous experience in electronics repair or IT support preferred.
• Comfortable working with handheld devices, hardware, and software.
• Strong attention to detail and ability to follow technical procedures.
• Effective communication and teamwork skills.
• Soldering experience is a plus.
• High school diploma or equivalent; technical certification a bonus.
• Must be able to sit or stand for extended periods.
• Ability to handle small parts and tools with precision.
• Capable of lifting up to 30 lbs. as needed.
• Comfortable working in a technology repair environment.
• Must adhere to safety and operational protocols.