Service Technician

OWL Services; Franklin (OH); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Paid holidays

Flexible time off

401(k) matching

Health, dental, vision insurance

HSA and FSA

Disability & Occupational Accident

Company-paid life insurance

Employee Assistance Program (EAP)

World-class paid training

Job summary

OWL Services is seeking a Service Technician to join our field team. The role involves performing preventive maintenance, troubleshooting, and repairs on petroleum equipment and related systems across customer sites.

The ideal candidate works autonomously, communicates clearly with customers, and takes pride in quality workmanship. Applicants should have experience with electrical controls, be comfortable with mechanical and electronic tasks, and possess a valid driver’s license with a clean

Qualifications

• Experience with electrical controls and electronic wiring is required.
• High School diploma or equivalent is required.
• Must have a valid driver’s license and a clean driving record.
• Able to work on-call rotations as needed.
• Experience with basic computer tasks (software installation, networking hardware) is preferred.

Responsibilities

• Repair, install, and maintain petroleum equipment and related devices.
• Work with mechanical, electrical, pneumatic, and hydraulic systems.
• Perform preventative maintenance on equipment.
• Respond promptly to service calls and emergencies.
• Document work orders and communicate status to supervisor.

Skills

Electrical controls

Electronic wiring

Mechanical aptitude

Customer service

Communication

Problem solving

Organization

Team oriented

Self-motivated

Education

High School diploma or equivalent

Job description

Who We Are

OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.

Who We Are

OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.

With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.

OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.

Come join us! For more information visit OWLServices.com and follow us on LinkedIn.

The Role

We are seeking a skilled and customer-oriented Service Technician to join our team. The Service Technician is responsible for providing preventative maintenance, troubleshooting, repairs, or arranging for repairs of equipment and all operating systems. The ideal candidate would be a reliable self-starter who is able to work autonomously, has a mix of mechanical and technical skills and takes initiative and has pride in their work. Must have excellent attention to detail and strong customer service. This is an opportunity for a long term position and to join a growing company.

Responsibilities

• Perform highly diversified duties to repair, install, and maintain petroleum equipment other related devices
• Execute mechanical skills including, but not limited to, mechanical, electrical, pneumatic, and hydraulic systems
• Perform preventative maintenance on equipment
• Complete service requests and maintenance repair items in a timely manner and ensures all requests are handled in a professional manner
• Assure compliance with appropriate safety practices and procedures according to applicable federal, state, and local codes, regulations and requirements
• Troubleshoot various types of equipment, able to make repairs as needed
• Utilize various testing devices, multiple hand, and power tools related to the job
• Maintain tools and equipment to ensure all are in proper and safe working order
• Any other duties or responsibilities, as assigned

Requirements and Skills

• Experience with electrical controls and electronic wiring
• Will maintain a valid driver’s License as well as a clean driving record
• High School diploma or equivalent
• Must be available for on-call rotation
• Experience with computer tasks such as software installation, installing
• hard drives, networks, routers, printers and other components
• Mechanical Aptitude
• Excellent communication, analytical and problem solving skills
• Demonstrates organization skills with the ability to successfully manage multiple priorities in a dynamic environment
• Team oriented, with the ability to build consensus and effective relationships in a cohesive business environment
• Must have a passion for customer service excellence
• Keep supervisor fully informed by verbal, written, and electronic communication
• Ability to respond promptly to service calls or emergencies as they arise
• Self-motivated, driven with a passion for excellence

Compensation and Benefits

• 10 Paid Holidays
• Flexible Time Off
• 401(k) Company Match
• Health, Dental, and Vision Insurance
• HSA and FSA
• Disability & Occupational Accident Insurance
• Company-Paid Life Insurance Policy
• Employee Assistance Program (EAP)
• World-class paid training program for you to learn the skills for long term career success.