Service Technician

Advanced Charging Technologies, Inc.; Fountain Valley (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

Advanced Charging Technologies, Inc. in Fountain Valley, CA seeks a Service Technician to assist the Service Manager in maintaining and repairing ACT product electronics and hardware.

Responsibilities include testing and troubleshooting with DMMs and power supplies, repairing or reworking components, updating records, and collaborating with Production and Customer Service teams. English communication and CAD PCB layout reading are required. Pay is $22–$24/hr.

Qualifications

• Strong written and verbal English communication.
• Ability to read PCD drawing, schematic diagram and CAD PCB Layout.

Responsibilities

• Testing and troubleshooting circuit boards using DMM, Variable PSUs and similar equipment.
• Repairs or rework of failed components; fault isolation and disposition.
• Record troubleshooting outcomes in production/fallout trackers and update documentation.
• Collaborate with Manufacturing and Customer Service for efficient problem solving.
• Maintain 5S housekeeping and workplace organization.

Skills

English communication

Read schematics

CAD PCB Layout

Tools

DMM

Variable PSUs

Job description

Service Technician works under the direction of Service Manager on a daily routine. They help create, maintain and repair the electronic components and hardware parts used in ACT products.

Responsibilities:

Customer Support

Provide customer support as needed.

Testing and Troubleshooting

Performs pretesting and troubleshooting of circuit boards using DMM, Variable PSUs, etc, Burn-in Charger components.

Employs technical know-how in doing fault-isolation of failed units and sub-assembly parts from both Production and Field fallouts to identify root cause/s, then carry-out necessary rework (soldering/desoldering, touch-up or replacement of components), repair or other dispositions (e.g. scrapping, refurbishment) as required.

Records outcome of troubleshooting at the back side of Red Tags (Production Fallouts) or Green Tags (Field Fallouts).

Makes complete entry in Google Sheet/Happy Fox Production Fallout Module.

Collaborates with Manufacturing Team (Production Technicians, Manufacturing Technician, QA/Test Technician) and Customer Service Team (Parts/Warranty personnel) for efficient and effective troubleshooting of reported issues.

Programming/Firmware/ECO Testing, Validation and Implementation

Test new programming/firmware procedures and ECO's originating from Engineering.

Program parts such as MCB's, BFD's, SC Cards, tablets, hootoos, etc.

Perform Housekeeping, Work Place Organization (WPO) and 5S

Performs housekeeping every start and end of the shift (or as frequently as required) at the assigned work station. Maintains good Work Place Organization and adheres to 5S Lean Methodology at all times

Skills / Other:

• Strong written and verbal English communication skills.
• Ability to read PCD drawing, schematic diagram and CAD PCB Layout.

Pay: $22-$24/hr