Service Technician

Banko Overhead Doors, Inc.; Fort Myers (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k)

PTO

Holiday pay

Advancement opportunities

Job summary

Banko Overhead Doors, Inc. is hiring a Service Technician to diagnose, repair, install, and maintain garage doors and openers for residential and commercial customers.

Join a team that values reliability, safety, and customer service while offering top-tier training and long-term career growth in a supportive environment.

Qualifications

• High school diploma or GED required.
• 1–2 years’ experience in garage doors, construction, electrical, HVAC, or related trade.
• Mechanically inclined with strong problem-solving skills.
• Valid driver’s license with a clean 3-year driving record.

Responsibilities

• Troubleshoot, repair, and maintain residential and commercial garage doors and openers.
• Installations and service jobs using hand and power tools safely.
• Travel to customer locations, assess service needs, and recommend solutions.
• Test door systems, openers, safety sensors, and electronics for proper function.
• Document completed work and materials used; maintain accurate inventory.
• Maintain a safe, clean work environment and company vehicle.

Skills

Mechanical aptitude

Customer service

Communication

Problem solving

Reading instructions

Upselling

Education

High school diploma or GED

Tools

Valid driver’s license

Job description

Join Banko Overhead Doors, a trusted leader serving communities since 1984. We’ve built our reputation on quality, reliability, and doing right by our customers. For more than 40 years, we’ve helped homeowners and businesses choose durable, high-quality garage doors, backed by a team of dedicated employees who deliver expert service with honesty and care. If you’re looking to grow your career with a company that values its people and takes pride in its work, Banko is the place to be.

ABOUT THE JOB

As a Service Technician, you will diagnose, repair, install, and maintain garage doors and openers, ensuring safe, high-quality work and exceptional customer service. Banko is committed to providing top-tier training, industry-leading tools, and long-term career growth.

Shift Schedule:

• Monday - Friday 8AM to 4PM
• Tuesday - Saturday 8AM to 4PM

Key Responsibilities:

• Troubleshoot, repair, and maintain residential and commercial garage doors and openers.
• Complete installations and service jobs using hand and power tools safely.
• Drive to customer locations, assess service needs, and recommend solutions.
• Test door systems, openers, safety sensors, and electronic components for proper function.

Document completed work, materials used and maintain accurate inventory.

Maintain a safe, clean work environment and company vehicle.

Communicate professionally with customers and provide solution-based recommendations.

Review work orders for accuracy before leaving job sites.

Work closely with management and report any job-site issues promptly.

Qualifications:

• High school diploma or GED required.
• At least 1-2 years of experience in garage doors, construction, electrical, HVAC, or related trade.
• Mechanically inclined with strong problem-solving skills.
• Valid driver’s license with a clean 3-year driving record.
• Ability to lift 75+ lbs., work on your feet, from a ladder, and perform tasks in outdoor conditions.
• Strong communication and customer service skills.
• Ability to pass a background check and drug screen.
• Comfortable with face-to-face customer interaction and upselling when appropriate.
• Ability to read and follow detailed instructions.
• Reliable, safety-driven, and committed to high-quality workmanship.
• Comfortable working in a piece-rate environment once trained.
• Full-time schedule with competitive pay
• Medical, dental, 401(k), PTO, and holiday pay
• Opportunities for advancement
• Supportive, team-oriented work culture

Requirements

• Valid and 3-year minimum clean driving record (MVR).
• Ability to pass a background check
• Ability to work a full-time schedule
• Ability to lift 75+ lbs. in outdoor conditions
• Reliable, punctual, and committed to quality work

Show Up for Banko & Banko Will Show Up for You.

We value reliability, teamwork, and long-term growth. When you commit to showing up- we commit to supporting your career and providing opportunities for advancement.

Equal Opportunity Employer

It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodations for qualified individuals with disabilities.

NOTE:We run a background and MVR check prior to interviews. At the interview, we may require additional assessments (Wonderlic, DISC, etc.) to be completed as well.