Service Technician

Woda Cooper; East Lansing (MI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k match

ESOP (Employee Stock Ownership Plan)

Paid time off

Holidays & floating holidays

Fitness reimbursement

Professional development reimbursement

Job summary

Woda Cooper is seeking a Service Technician for Woodward Way in East Lansing, MI. You will perform general and emergency maintenance, maintain a safe and clean community, and interact with residents to ensure a high-quality living experience.

The role requires readiness for after-hours emergencies, physical ability to climb ladders, lift up to 50 pounds, and a commitment to safety and confidentiality. The position supports an employee-owned ESOP environment.

Qualifications

• Must be at least 18 years old with a high school diploma or GED.
• Must be able to read and speak English and follow oral and written directions.
• Previous experience in maintenance preferred.

Responsibilities

• Maintain positive interactions with residents and the public to enhance the community image.
• Perform general and emergency maintenance of apartments and common areas.
• Create and maintain a customer-centered service culture with prospects, residents, family members and fellow staff.
• Maintain confidentiality of resident information.
• Maintain an attractive community appearance and curb appeal.
• Perform turnover of apartments including cleaning, painting, carpet shampooing, and repairs as needed.
• Identify maintenance problems and take action to address hazards.
• Be available and on-call for emergencies after hours, weekends, or holidays.

Skills

Plumbing

Electrical

Repair manuals

Hand tools

Power tools

Time management

Problem-solving

Education

High school diploma or GED

Job description

Service TechnicianWoodward Way - East Lansing, MIWHO WE ARE:Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 16,000 housing units in 19 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance.WHERE YOU’LL WORK:Welcome to Woodward Way, a welcoming apartment community in the heart of East Lansing. Offering thoughtfully designed 1, 2, and 3-bedroom apartment homes, Woodward Way combines comfort, convenience, and affordability to create a place residents are proud to call home.From well-appointed floor plans to inviting community spaces, Woodward Way is designed to support an enjoyable lifestyle. Residents can take advantage of amenities including a playground, community room, and picnic area, all while enjoying easy access to everything East Lansing has to offer. At Woodward Way, you'll help create a positive living experience for a vibrant and growing community.DUTIES & RESPONSIBILITIES:Maintain positive interactions with residents and the public to enhance the community image and ensure superior resident retention.Perform general and emergency maintenance of apartments and common areas including snow removal during snow events that may occur after hours and on weekends.Create and maintain a customer-centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.Maintain confidentiality at all times related to prospect or resident information.Maintain an attractive community appearance and overall positive curb appeal.Responsible for daily cleaning and maintenance of the property, including sanitizing, dusting, sweeping, mopping, and handling waste disposal.Perform turnover of apartments, including trash out, cleaning, painting, carpet shampooing and other repairs as necessary or directed.Effectively utilize required company databases and software programs.Identify actual and potential maintenance problems, including potential liability and workplace hazards, and take appropriate actions to handle the problems.Document daily/weekly/monthly visual inspection of property for defects, condition of roofs, gutters, downspouts, walkways, safety concerns, parking lot and apartments.Must be available and on-call for emergencies after hours, weekends, holidays or as assigned.Maintain professional appearance with designated maintenance uniform required by company policy.Dependable and able to report to work according to schedule and on time.Utilize personal protective equipment to ensure a safe work environment as required by company policy.Assist with any third-party inspections as needed.Participate and complete OSHA10 Training.Perform other related duties as assigned.REQUIRED SKILLS & ABILITIES:Thorough knowledge of general plumbing, and electrical.Ability to read repair manuals.Ability to use hand tools and power tools.Ability to follow instructions.Excellent time management skills.Strong analytical and problem-solving skills.EDUCATION AND EXPERIENCE:Must be at least 18 years old with a high school diploma or GED.Must be able to read and speak English and follow oral and written directions.Previous experience in maintenance preferred.PHYSICAL REQUIREMENTS:Must possess a valid driver’s license and auto insurance.Prolonged periods of standing and walking.Must be physically able to climb ladders, bend, and crawl into awkward spaces.Must be able to lift 50 pounds at a time.Must be able to traverse a variety of properties with stairs and in a variety of weather conditions.BENEFITS:We offer competitive wages and annual bonus opportunities. Benefits include:Medical, Dental and VisionShort Term Disability and Life Insurance401k with Company Match100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP)Cell Phone Discount12 Days Paid Time Off8 Paid Holidays & 2 Floating Holidays!Fitness ReimbursementProfessional Development ReimbursementEmployment is contingent on education verification, references, background check, and drug screening.#SR2HP