Service Technician

Woda Cooper; Wyoming (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401k with Company Match

ESOP

12 Days PTO & 8 Holidays

Professional Development Reimbursement

Job summary

Woda Cooper Companies, Inc. is seeking a Service Technician at Shea Ravines in Wyoming, MI. The role performs general and emergency maintenance, handles repairs, and maintains a safe, attractive community for residents.

You will work with residents and staff to ensure high-quality service. This full-time position includes on-call duties and a comprehensive benefits package. A valid driver’s license and high school diploma or GED are required.

Qualifications

• Must have a high school diploma or GED and be able to read and speak English.
• Experience in general maintenance is preferred.
• Proficiency with basic plumbing and electrical systems.
• Capability to read repair manuals and follow instructions accurately.
• Ability to operate hand and power tools safely and effectively.

Responsibilities

• Maintain positive interactions with residents and the public to enhance the community image and resident retention.
• Perform general and emergency maintenance of apartments and common areas, including snow removal after hours and on weekends.
• Create and sustain a customer-centered service culture with prospects, residents, families, and staff.
• Maintain confidentiality of resident information at all times.
• Keep the property looking attractive with good curb appeal and cleanliness.
• Handle daily cleaning and maintenance tasks, sanitation, dusting, sweeping, mopping, and waste disposal.
• Complete apartment turnover including trash out, cleaning, painting, carpet cleaning, and repairs as needed.
• Utilize company databases and software programs for maintenance work orders and documentation.
• Identify maintenance problems and safety hazards and take appropriate action.
• Document regular inspections of roofs, gutters, walkways, safety concerns, and parking areas.
• Be available for after-hours emergencies and on-call as required.
• Maintain a professional appearance in uniform per policy.

Skills

Plumbing knowledge

Electrical knowledge

Repair manuals reading

Hand & power tools

Time management

Analytical problem solving

Education

High school diploma or GED

English reading & speaking

Maintenance experience preferred

Tools

Repair manuals

Job description

Job Details

Job Location: Wyoming, MI 49509

Position Type: Full Time

Service Technician

WHO WE ARE:

Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 16,000 housing units in 19 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance.

WHERE YOU’LL WORK:

Find your comfort zone at Shea Ravines, a welcoming apartment community located in Wyoming, Michigan. Offering thoughtfully designed one and two-bedroom apartment homes, Shea Ravines provides residents with comfortable living spaces, convenient amenities, and a strong sense of community. Ideally situated near local shopping, dining, parks, and everyday conveniences, the property combines affordability with a desirable location. Residents enjoy a peaceful place to call home while staying connected to everything the Wyoming area has to offer.

DUTIES & RESPONSIBILITIES:

• Maintain positive interactions with residents and the public to enhance the community image and ensure superior resident retention.
• Perform general and emergency maintenance of apartments and common areas including snow removal during snow events that may occur after hours and on weekends.
• Create and maintain a customer-centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.
• Maintain confidentiality at all times related to prospect or resident information.
• Maintain an attractive community appearance and overall positive curb appeal.
• Responsible for daily cleaning and maintenance of the property, including sanitizing, dusting, sweeping, mopping, and handling waste disposal.
• Perform turnover of apartments, including trash out, cleaning, painting, carpet shampooing and other repairs as necessary or directed.
• Effectively utilize required company databases and software programs.
• Identify actual and potential maintenance problems, including potential liability and workplace hazards, and take appropriate actions to handle the problems.
• Document daily/weekly/monthly visual inspection of property for defects, condition of roofs, gutters, downspouts, walkways, safety concerns, parking lot and apartments.
• Must be available and on-call for emergencies after hours, weekends, holidays or as assigned.
• Maintain professional appearance with designated maintenance uniform required by company policy.
• Dependable and able to report to work according to schedule and on time.
• Utilize personal protective equipment to ensure a safe work environment as required by company policy.
• Assist with any third-party inspections as needed.
• Participate and complete OSHA10 Training.
• Perform other related duties as assigned.

REQUIRED SKILLS & ABILITIES:

• Thorough knowledge of general plumbing, and electrical.
• Ability to read repair manuals.
• Ability to use hand tools and power tools.
• Ability to follow instructions.
• Excellent time management skills.
• Strong analytical and problem-solving skills.

EDUCATION AND EXPERIENCE:

• Must be at least 18 years old with a high school diploma or GED.
• Must be able to read and speak English and follow oral and written directions.
• Previous experience in maintenance preferred.

PHYSICAL REQUIREMENTS:

• Must possess a valid driver’s license and auto insurance.
• Prolonged periods of standing and walking.
• Must be physically able to climb ladders, bend, and crawl into awkward spaces.
• Must be able to lift 50 pounds at a time.
• Must be able to traverse a variety of properties with stairs and in a variety of weather conditions.

BENEFITS:

We offer competitive wages and annual bonus opportunities. Benefits include:

• Medical, Dental and Vision
• Short Term Disability and Life Insurance
• 401k with Company Match
• 100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP)
• Cell Phone Discount
• 12 Days Paid Time Off8 Paid Holidays & 2 Floating Holidays!
• Fitness Reimbursement
• Professional Development Reimbursement

Employment is contingent on education verification, references, background check, and drug screening.

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